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Luis Santos
Luis Santos at Norm Reeves Toyota Dallas

Luis Santos | Page 15

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
354 Reviews

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

Dealership Experience

11 yrs, 6 mos

Industry Experience

15 yrs, 11 mos

Specialties & Trainings

Trucks and SUVs

4.9

354 Reviews

Write a Review

354 Reviews of Luis Santos

December 01, 2023

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Employee Rating

Helpful. Patient . Making himself easily available for questions. Educated us to tech info on our car. Knowledgeable. More

by margaret928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Williams

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Dec 02, 2023

Norm Reeves Toyota Dallas responded

Thank you, Margaret, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 24, 2023

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Family feeling at this dealership and everyone is helpful with the process of buying a car. More

by Linh
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 26, 2023

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 23, 2023

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Employee Rating

Excelente persona, muy buena Atención al cliente, lo recomiendo encarecidamente, siempre busco la Mejor opciones para satisfacer al cliente. More

by romulo.guzmanl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 24, 2023

Norm Reeves Toyota Dallas responded

Romulo, Thank you for your business and this review. We're happy to hear Luis and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 20, 2023

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Employee Rating

Luis was the best experience I’ve had at a dealership. He was attentive to my needs, while making me very confident and comfortable with his knowledge on what vehicle would be my best fit. Not to mention More

by akimballsoccer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 21, 2023

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad Luis was able to help, and we hope to see you again!

November 16, 2023

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Employee Rating

Respondió todas mis preguntas Me fue guiando en el proceso claro en español Ya es el tercer carro que compro bajo su asesoría Una actitud muy agradable y profesional More

by dianitaluna1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 17, 2023

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 11, 2023

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Employee Rating

First time at a Toyota dealership and it was the most enjoyable experience I have had looking for a vehicle. Luis was extremely helpful in the process which in my opinion is hard to find. He made the pro More

by kevinvega962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 12, 2023

Norm Reeves Toyota Dallas responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, Kevin, and we look forward to continuing to serve you in the future!

November 10, 2023

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Employee Rating

Fully willing to cooperate with me and my car buying experience. As well as able to answer any questions I had or needed to be answered and with a respectful, kind attitude. More

by forjiwen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, David Ruiz Blas, Pedro Cachay , Nate Asmus, Yaela Dror, Aaron Monarrez, Alec Sutherland, Ivan Williams

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Nov 11, 2023

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

November 09, 2023

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Employee Rating

Wow. Ask for Luis. He knows his cars and found me exactly what I needed. I don't think I've ever felt this respected at a dealership before. This is where More

by AFD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 09, 2023

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that Luis had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

November 09, 2023

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Employee Rating

Luis took care of me and my family on a truck purchase thanks for everything More

by Israel.delbosque
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 09, 2023

Norm Reeves Toyota Dallas responded

Israel, Thank you so much for choosing Cowboy Toyota! Congrats on your new purchase, and let Luis know if we can be of any more assistance!

November 09, 2023

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Employee Rating

Easy place to do business. Showed me everything i needed to know on the vehicle after i bought it. Buying was easy they worked with me on price and payment. Looking to trade m More

by batman5728
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 09, 2023

Norm Reeves Toyota Dallas responded

Thank you! Luis and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

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