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Luis Santos
325 Reviews
I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.
Read moreDealership Experience
10 yrs, 4 mos
Industry Experience
14 yrs, 9 mos
Specialties & Trainings
Trucks and SUVs
325 Reviews
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325 Reviews of Luis Santos
May 28, 2025
Shelly is wonderful. She takes care of her customers. She explains what needs to be done to my vehicle and keeps me updated on the progress. She is very knowledgeable and She takes care of her customers. She explains what needs to be done to my vehicle and keeps me updated on the progress. She is very knowledgeable and easy to work with. Highly recommend her. More
by jcmyers5
Verified CustomerOther Employees Tagged: Shelly Jackowski, Andres Escobar
May 16, 2025
I've dealt with this Toyota location for over 20 years, buying at least 4-5 vehicles. This past experience was one of the better experiences I have had. I have dealt with several area Toyota dealerships in buying at least 4-5 vehicles. This past experience was one of the better experiences I have had. I have dealt with several area Toyota dealerships in the DFW area and, dealing with this location has always been a pleasure. Thank you Luis Santos More
by leonpattrick1
Other Employees Tagged: Shelly Jackowski, Andres Escobar
May 16, 2025
Great experience. Luis made it super easy. No surprise charges just tax title and license after advertised price. Would buy from this dealership again in future. Luis made it super easy. No surprise charges just tax title and license after advertised price. Would buy from this dealership again in future. More
by Jasonlchildress
Other Employees Tagged: Andres Escobar
May 14, 2025
We are really happy with our car purchase from Norm Reeves. As a remote buyer, I think the communication and process could have been a little bit more clear and easy. Overall, we had a very positive e Reeves. As a remote buyer, I think the communication and process could have been a little bit more clear and easy. Overall, we had a very positive experience with this dealership, and would gladly recommend them to others. More
by Barry
April 24, 2025
I did my search online sent the dealership an email on Sunday, they responded and Norm Reeves made it so easy to purchase my New 2025 Toyota Prius, they had exactly what I wanted, Luis Santos had the car Sunday, they responded and Norm Reeves made it so easy to purchase my New 2025 Toyota Prius, they had exactly what I wanted, Luis Santos had the car ready for me on Monday morning drove off the lot a Very Happy customer, I would definitely recommend this dealership to my friends and family More
by patie75211
Other Employees Tagged: Armando Medina
March 26, 2025
I love it because they are very helpful & explain what is going on in the vehicle. He showed me beautiful beautiful vehicles. The main thing is all of them was very nice & cared about you. going on in the vehicle. He showed me beautiful beautiful vehicles. The main thing is all of them was very nice & cared about you. More
by cdemgreen
Other Employees Tagged: Shelly Jackowski , Scott Smith
March 26, 2025
I love it because they are very helpful & explain what is going on in the vehicle. He showed me beautiful beautiful vehicles. The main thing is all of them was very nice & cared about you. going on in the vehicle. He showed me beautiful beautiful vehicles. The main thing is all of them was very nice & cared about you. More
by cdemgreen
Other Employees Tagged: Shelly Jackowski , Scott Smith
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