Luis Medina
Luis Medina at Claremont Toyota

Luis Medina

Internet Sales

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

5.0
114 Reviews
5.0

114 Reviews

Write a Review

Dealership Experience

12 yrs, 9 mos

Specialties & Trainings

Toyota Certified Sales Consultant

Costco Specialist

Languages Spoken

English English

Spanish Spanish

Employee Video

114 Reviews of Luis Medina

April 04, 2025

Dealership Rating
Employee Rating

Even though I had an appointment I still waited 3 hours for an oil change. I also reported trouble with the screen and was told nothing is wrong with it. When my car was returned they had removed my mat More

by QUIROZ.M2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 04, 2025

Claremont Toyota responded

Thank you for taking the time to bring these concerns to our attention. It's clear that we fell short of expectations, and we must do a better job in all aspects of the service experience. Your feedback is extremely valuable to us, which is why we'd like the opportunity to speak with you further about your recent visit. Please contact us when you have a moment. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 26, 2025

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Employee Rating

Everyone is very helpful and want your business they would do everything for you to walk out with your favorite car More

by CHAVEZALEX65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2025

Claremont Toyota responded

We're thrilled to hear you had a great experience with our team. We always strive to help our customers find their perfect car. Your satisfaction means a lot to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 06, 2025

Dealership Rating
Employee Rating

I love my Bz4X and the service department at Claremont. Toyota. Olivia, my go to associate always makes me feel special and gets me out quickly. More

by CRAIGROBERTS001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yong Zhao , Olivia/Olive from the service department.

Jan 07, 2025

Claremont Toyota responded

Thanks, Craig! We're thrilled to hear you love your bZ4X and had a great experience with Olivia in our service department. We appreciate your kind words and look forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 27, 2024

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Employee Rating

Claremont Toyota is the place to go! Nothing can go wrong with their great and professional service. Thank you, Arturo Hermosillo and Luis Medina! More

by LUISPROFIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramon Arturo Hermosillo

Dec 30, 2024

Claremont Toyota responded

We're thrilled to hear you had such a positive experience with Arturo and Luis. Your satisfaction is our priority, and we appreciate your kind words about our service. Looking forward to seeing you again at Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 02, 2024

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Employee Rating

I recently had the pleasure of visiting Toyota Claremont, and I couldn't be more impressed with the experience. From the moment I walked in, the staff was friendly, professional, and attentive. The showroom More

by LUISPROFIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2024

Claremont Toyota responded

We're thrilled to hear about your positive experience at Claremont Toyota. Our team strives to provide exceptional service, and it’s fantastic to know we met your expectations. We look forward to welcoming you back for your future car needs! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 28, 2024

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Employee Rating

Excelente servicio y muy eficiente la persona que me atendió desde el principio llamado Luis muy agradable estoy agradecida More

by VERONICACALDERON1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armando Medina

Sep 30, 2024

Claremont Toyota responded

Gracias por los fantásticos comentarios, Verónica! Estamos encantados de saber que Luis le brindó un excelente servicio. Apreciamos su apoyo y esperamos poder servirle nuevamente pronto! Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

August 27, 2024

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Employee Rating

Luis was amazing from the beginning, he answered all of our questions. His customer service was great and would highly recommend him. I will come back for sure for my next car. More

by Cv331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2024

Claremont Toyota responded

We’re thrilled to hear about your positive experience with Luis! Our team strives to provide exceptional service, and your recommendation means a lot. We look forward to welcoming you back for your next car! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 29, 2024

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Employee Rating

Great customer service. Luis Medina was my salesman and he was very efficient and thourogh. More

by ANDERSONJESS1234
Recommend Dealer
Yes
Jul 02, 2024

Claremont Toyota responded

Hi Jess! Thank you for sharing your positive experience with Luis. We're thrilled to hear about the great customer service you received. If you have any other feedback or questions, feel free to reach out. We appreciate your support! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 24, 2024

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Employee Rating

My salesperson Luis, was extremely helpful, knowledgeable in everything I asked. He was pleasant to work with. More

by YURIFIMBRES98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zepeda

Jun 25, 2024

Claremont Toyota responded

Thank you for sharing your positive experience with Luis! We're glad to hear that he was helpful and knowledgeable during your visit. We strive to provide excellent customer service, and we appreciate your feedback. Let us know if there's anything else we can assist you with in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 27, 2024

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Employee Rating

They were very helpful and knowledgeable they were very patient and honest good attitude always. More

by leslie.shields1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Martinez

May 28, 2024

Claremont Toyota responded

Hi leslie.shields1! Thank you for the kind words and 5-star review. We're thrilled to hear about your positive experience with us. Our team is committed to providing excellent service, and we appreciate your feedback. If you have any questions or need further assistance, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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