Dealership Experience
22 yrs
Languages Spoken
English
Spanish
189 Reviews
Write a Review189 Reviews of Luis Martinez
December 05, 2024
Luis Martinez is the man to see - he literally makes the car buying experience so enjoyable! He listens to what you want and he delivers that and more. Everybody at Ventura Toyota is amazing. From the S car buying experience so enjoyable! He listens to what you want and he delivers that and more. Everybody at Ventura Toyota is amazing. From the SERVICE department (Jennifer is the best Service Person, and I actually enjoy bringing my car in for service to get a laugh in with Jen!)… to the SALES department (Luis Martinez works hard to make sure you’re happy)…to Financing (Marion is so on top of everything)… It’s just the best place to but a car. I couldn’t believe it but the next day Marion had already arranged for a check to be overnighted to pay off my trade. No stress at all! Literally the whole car buying experience was no stress at all. They make it make sense for you. And it all really starts with Luis… And his ability to hear what you are looking for and he makes it happen! I am so excited to be able to drive this Toyota Tacoma truck - and my son and I will be having so many adventures in it this coming year. I can’t wait to make those Memories. Thank you, Luis! You definitely make people’s days brighter; and you take the stress out of buying a car… Thank you for walking me through the process… And for getting me into my dream truck! I hope people come to see you so that they can experience car buying the was I did. Well, I feel part of the family now, and I will see you all when I get the car serviced! Can’t wait… Thanks again. More
Other Employees Tagged: Marion Swain, Jennifer Lange, Jason Shaw
November 21, 2024
Luis assisted us when we bought a RAV4 and was a pleasure to work with. He is straightforward, down-to-earth, and no-pressure, more like your best-loved uncle than a car salesman. If you are considering buyi to work with. He is straightforward, down-to-earth, and no-pressure, more like your best-loved uncle than a car salesman. If you are considering buying a car from Ventura Toyota, I recommend you ask for Luis. More
November 12, 2024
Luis Martinez was excellent with his service to us. Very knowledgeable and accommodating. I will highly recommend him. He made us feel good with the purchase. He deserves to be acknowledged with his wo Very knowledgeable and accommodating. I will highly recommend him. He made us feel good with the purchase. He deserves to be acknowledged with his work. Thank you More
November 10, 2024
We had the best experience at Ventura Toyota. Luis Martinez greeted us at the door and from there we were rested with so much kindness and respect. Luis is so friendly and so helpful. He even got Luis Martinez greeted us at the door and from there we were rested with so much kindness and respect. Luis is so friendly and so helpful. He even got us drinks and pizza! We found our dream car and he made the process so easy! Octavio was also so kind and helpful! He gave us the most respectful treatment and helped us get such a great deal on our new car! Thank you both for making buying a new car such a great experience. More
Other Employees Tagged: Octavio Fierros
November 10, 2024
Luis is sensational. I have worked with him for years and I have referred family to him because he has amazing customer service and makes the car buying process so easy. I have worked with him for years and I have referred family to him because he has amazing customer service and makes the car buying process so easy. I feel comfortable working with him and everyone should ask for him if you are interested in a vehicle. More
June 01, 2024
Luis Martinez was a great sales person for us. He was very patient, not pushy and he didn't try to add on features that we did not want. We looked at vehicles about a month before we purchased and He was very patient, not pushy and he didn't try to add on features that we did not want. We looked at vehicles about a month before we purchased and he agreed that we should do our own research ahead of time so that we knew exactly what we wanted. We were comfortable with Luis, so we called him when we came back. It was a fun process, we joked around, shared stories and he even changed the music in the showroom to our preference. He took his time explaining all the features on the vehicle. If he didn't know the answer to our questions, he would go find the answer immediately. And he also gave us a good deal! Going to Ventura Toyota has changed the negative impression we've had for many years from visiting other dealerships. We would definitely go here again! More
Other Employees Tagged: Marion Swain
May 23, 2024
My husband and I came in looking for a first car for our son who will be graduating from high school in a couple of weeks. Luis greeted us and listened to what we were looking for which was very specific. H son who will be graduating from high school in a couple of weeks. Luis greeted us and listened to what we were looking for which was very specific. He found us the perfect car for our son. He helped us along with the process and was very kind but also professional. We had a great experience with Luis. He has great customer service skills which is very important to me. We felt great about our purchase and I am sure we will be back again!! More