Luis Gaetan | Page 4

First Experience: Awful BUT Second & Third Great Experience My first purchase was a used KIA Soul and it was a nightmare. So many problems. But the service team was very accommodating and helpful. I’ve been tol My first purchase was a used KIA Soul and it was a nightmare. So many problems. But the service team was very accommodating and helpful. I’ve been told the salesman who sold me the car is no longer working for them, so you won’t be taken advantage or have problems now I assume. My 2nd and 3rd purchases were great. Nick is the most relatable and knowledgeable sales person I’ve met. He has made up for the headache and hell of the Kia situation. Ask for Nick if you can, he’s truly wonderful! I have to say I was disappointed this time by the overall courtesy of filling up the tank of a new car driving off the lot. Just a Midwestern common courtesy I guess since I filled up the tank of my HRV I was trading in for them. Also be sure if you can ask for Luis in Finance. He was the only person at Brandon Honda i felt actually had my best interest in mind during the Kia fiasco. A very kind guy! UPDATED: These guys do their best to make the car buying experience as easy as possible, and have already offered to make up for the full tank of gas oversight. They really do take any criticism or concerns to heart to make sure you are satisfied with your purchase. I really appreciate them reaching out after this review and I will continue to be a returning customer because of it! More

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My car buying experience I had a wonderful experience with Brandon Honda. All departments were so polite and so patient with me making my decision. I would definitely recommen I had a wonderful experience with Brandon Honda. All departments were so polite and so patient with me making my decision. I would definitely recommend this dealership to everyone I know that is searching for a new vehicle. More

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Great Service, Fair Pricing I bought a used car from Brandon Honda and could not be happier with the quality of service I received. The car I purchased was competitively priced a I bought a used car from Brandon Honda and could not be happier with the quality of service I received. The car I purchased was competitively priced and included a warranty. Don Negri and Bill "Captain" Kirk were courteous, friendly, and knowledgeable. There was no pressure to buy anything I didn't want, and they worked hard to find the car that fit my budget and lifestyle. I would be glad to work with them again in the future when I am ready to buy my next vehicle! More

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Simple The representative was extremely helpful as is the whole team was from the salesmen to the financial office no complaint whish I came to him sooner The representative was extremely helpful as is the whole team was from the salesmen to the financial office no complaint whish I came to him sooner More

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Great Experience getting new Civic lease I worked with Chris Irvin again on getting a new Civic lease. We did all the negotiating via txt message and when I went to the lot all I had to do wa I worked with Chris Irvin again on getting a new Civic lease. We did all the negotiating via txt message and when I went to the lot all I had to do was pick the color. Fast process and I got what I wanted. More

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Dealer Review I had a good experience at Brandon Honda. Nic Truong was a good salesman and worked to get my lease Pilot at a place where I could afford purchase pa I had a good experience at Brandon Honda. Nic Truong was a good salesman and worked to get my lease Pilot at a place where I could afford purchase payments. Luis was helpful in the financial area too. More

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Purchased a 2019 Insight I purchased a new car and I am very happy I chose Brandon Honda. From sales to financing, everyone was friendly, relate-able, and professional. Ron Wr I purchased a new car and I am very happy I chose Brandon Honda. From sales to financing, everyone was friendly, relate-able, and professional. Ron Wright, Edward Palfy, Chris Shotwell, and Louis Gaetan were a great bunch to work with. I have nothing but positive things to take away from my experience. Thank you guys for making it happen. More

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ease of service Everyone was knowledgeable, courteous and helpful. They spent as much time with us until we decided to make a decision to lease a new vehicle. Everyone was knowledgeable, courteous and helpful. They spent as much time with us until we decided to make a decision to lease a new vehicle. More

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Very satisfied Chris Tavarez: excellent salesman. Answered every question, demonstrated what our new CRV could do on the road and explained the dashboard in detail Chris Tavarez: excellent salesman. Answered every question, demonstrated what our new CRV could do on the road and explained the dashboard in detail. Very satisfied. More

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When for a regular maintenance on my 2018 CR-V Awesome staff, very friendly, caring!!! My service guy Mr. Augi was very welcoming and was able to answer all of my concerns with a very patience atti Awesome staff, very friendly, caring!!! My service guy Mr. Augi was very welcoming and was able to answer all of my concerns with a very patience attitude, I felt great. I truly appreciate it! It was my first visit to the service dept and I'm looking forward for many more. I sure hope they continue treating one with caring and respect!!!? Best Regards! Joan M Mejia and Maikel Alfonso More

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