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Luis Elizondo
Luis Elizondo at Grand Prairie Ford
Refer Me

Luis Elizondo

Used Car Director

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.6
34 Reviews

Industry Experience

25 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.6

34 Reviews

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34 Reviews of Luis Elizondo

May 11, 2025

Dealership Rating
Employee Rating

Absolute worst car dealer out there I have never seen a dealership with a higher level of incompetence. They sold me a vehicle and said they did me a “favor” by getting me in a vehicle. I have had this tru More

by Cody7917
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Josue Cruz, Lawrence Sedillo

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May 06, 2025

Dealership Rating
Employee Rating

Jackie and the rest of the team got my mom and I the best deal possible on this new 25’ Stang! I appreciate all they did to make this happen. More

by Kevin L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton, Max Coker, Jackie Mercer, Brenda Rosas, Brett Benson, Brandon Flem, Ron Smith, Braylon Boudreaux, Parker Fugate

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May 07, 2025

Grand Prairie Ford responded

Thank you so much for your kind words! We're thrilled to hear that Jackie and the team were able to help you and your mom find the perfect deal on your new Mustang. We appreciate your business and are so happy we could make the process a great experience for you. Enjoy your new ride! If you need anything else, don't hesitate to reach out.

March 28, 2025

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Employee Rating

I was very happy with my purchase. Job well done . Have a great day Thanks More

by cablu59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Coker, Brandon Flem

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Mar 31, 2025

Grand Prairie Ford responded

We're delighted to hear you were very happy with your purchase! We appreciate you taking the time to share your positive feedback. We're glad we could provide you with a satisfying experience. Thank you, and we hope you have a great day as well! We look forward to seeing you next time!

March 23, 2025

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Employee Rating

It was nice and a large inventory. I hate the hassle of bottom line price. I was angry by the time I left, what a waste of my time is what I was feeling. But after getting back to Waxa More

by kathy75165
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith, Karla

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Mar 25, 2025

Grand Prairie Ford responded

We are sorry to hear that you were frustrated with the pricing process during your visit. We appreciate your feedback and are glad that Scott Smith was able to assist you. For further clarification or to discuss your experience in more detail, please contact Maricela Vera at Mvera@grandprairieford.com, and we’ll work to address your concerns.

March 07, 2025

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Employee Rating

They went above and beyond to get me in what I wanted with a great interest rate and no money down. More

by christina.23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emilio

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Mar 11, 2025

Grand Prairie Ford responded

Thank you for your kind words! We are thrilled to hear that our team went above and beyond to help you find what you wanted. Your satisfaction is our priority, and we look forward to serving you again in the future.

March 04, 2025

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Employee Rating

Really friendly staff. Really helpful. The ensure we got the car we wanted not what they wanted to sell. More

by NALLELI_BERENICE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem , Giovanny

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Mar 06, 2025

Grand Prairie Ford responded

Thank you for your kind words about our friendly and helpful staff. We are glad to hear that we were able to assist you in getting the car you wanted and we hope it brings you happiness for many miles to come!

March 01, 2025

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Employee Rating

Good people. Great service and the car I needed traded the way I asked.Would highly recommend them to everyone I know More

by RICKLYNNREYNOLDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer, Brandon Flem

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Mar 04, 2025

Grand Prairie Ford responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with our service and that we were able to meet your needs. Your recommendation means a lot to us, and we look forward to serving you again in the future.

February 25, 2025

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Employee Rating

This crew did a great job on getting me the right vehicle, with the right financing on time. Great place to do business. More

by RICKLYNNREYNOLDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer, Brandon Flem

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Feb 27, 2025

Grand Prairie Ford responded

Thanks! We’re thrilled to hear you had a great experience with our team. Providing the right vehicle and financing is our priority, and your feedback means a lot to us. Looking forward to serving you again in the future!

February 02, 2025

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Employee Rating

Responsive and knowledgeable with information. Answered all requisite questions pertinent to my decision making process More

by USNA009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Coker, Brett Benson, Brandon Flem , Joel- Finance

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Feb 04, 2025

Grand Prairie Ford responded

Thank you for your feedback! We're so glad to hear that you found our team responsive and knowledgeable, and that we were able to provide the information you needed to make an informed decision. We appreciate your trust in us and look forward to assisting you again in the future!

January 02, 2025

Dealership Rating
Employee Rating

He was very nice, and patient with me and got me the best deal he could on my vehicle More

by Maddisonpatek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Brandon Flem

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Jan 06, 2025

Grand Prairie Ford responded

Thank you for your kind words! We’re so glad to hear that you had a positive experience and that our team member was nice and patient while helping you. It’s our goal to ensure our customers receive the best deals possible, and we’re thrilled to know we achieved that for you. We appreciate you taking the time to share your feedback and look forward to helping you again in the future!

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