Luis Correa

Great guy, not his fault but wildly too expensive even with discount. $200 to just check vehicle + $300+ in labor. Part costs under $200. This should cost between $400-500 max, not $705 after a $100 disco with discount. $200 to just check vehicle + $300+ in labor. Part costs under $200. This should cost between $400-500 max, not $705 after a $100 discount. Something is wrong in the pricing structure. Hopefully it's in your supplier costs and not in your company profit. More

by melkeyor Verified Customer Verified Customer

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I almost had a heart attack when my bill for an oil change and tire rotation came to over $297. The two dealerships I deal with in Saratoga County chage less than $150. One told me they don't chage tha change and tire rotation came to over $297. The two dealerships I deal with in Saratoga County chage less than $150. One told me they don't chage that much for diesel. Other dealerships in Albany county couldn't believe i was charged that much. Over $23 for 1 quart of oil. A call by my wife to Depaula service was useless.She was told that's the price. There was no pricing on the wall in how much per quart of oil people pay, otherwise I wouldn't have stayed. More

by schultzie1976 Verified Customer Verified Customer

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From start to finish, the team was professional, friendly, and efficient. They clearly explained what needed to be done, and completed the work on time. friendly, and efficient. They clearly explained what needed to be done, and completed the work on time. More

by JENBRUZDZINSKI Verified Customer Verified Customer

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Luis was very professional. lookforward to your finished service centehopefully you put in a car wash for servicer lookforward to your finished service centehopefully you put in a car wash for servicer More

by MATAAZTK Verified Customer Verified Customer

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The DePaula Ford team is simply the best! Great service, honesty, and all you can ask for in a dealership. Great service, honesty, and all you can ask for in a dealership. More

by joshuamklein Verified Customer Verified Customer

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The service department is awesome Lenny always goes the extra mile for customer service. They are always polite and courteous despite how busy they are. They Patiently explain what the issue is on your extra mile for customer service. They are always polite and courteous despite how busy they are. They Patiently explain what the issue is on your vehicle and how to fix it. More

by JM131 Verified Customer Verified Customer

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Last month I had a devastating to me event happen in that my transmission blew and I found myself without a car. From the beginning of my day at Depaula’s of hearing that my 10 year old car could either b my transmission blew and I found myself without a car. From the beginning of my day at Depaula’s of hearing that my 10 year old car could either be fixed at great cost or traded in, to me driving off at the end of the next day in a leased hybrid Escape, I can save every person whom I dealt with was cheerful and genuinely wanted to help me. Luis in the Service Dept is always my first go to person. He gets my car to where it needs to be. I apologize but I think it was Troy(?) in the Service Dept who arranged a rental car for me to have for 2 days until I could make a decision about what to do with my car and what came next. Then came Justin Dwyer who helped with the buy out of the old car. Then I spent with Glen Cummings who patiently answered all of my questions about leasing a car with/without option to buy, reviewed vehicles available for choice and basically spent hours with me till I could make a decision. He also said to me, “Call me if you have any problems so I can take care of it.” I knew I was in good hands. Then came Laurie who explained the financial aspect of Leasing a car. And last but not least Gavin patiently sat in the SUV with me and reviewed the console, hooked my cell to the phone, etc. All of these people mentioned I cannot thank enough for their kindness and expertise in their area. More

by Connie Barbrt Verified Customer Verified Customer

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Very professional and helpful. Told me of issues but did not pressure to sell me them. Told me of issues but did not pressure to sell me them. More

by CHANSEN13 Verified Customer Verified Customer

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Fixed my problem and then some. So very very happy. Thanks Chance. Love my Bronco. So very very happy. Thanks Chance. Love my Bronco. More

by Marylou Verified Customer Verified Customer

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Luis went above and beyond for me and my vehicle. He came in on a Saturday to make sure I had my car back in a timely manner. He came in on a Saturday to make sure I had my car back in a timely manner. More

by Kirbyv417 Verified Customer Verified Customer

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