Luis Correa

Luis always takes great of me! I called him asking him to schedule an oil change for me. He asked when I wanted to bring my vehicle in. I told him 1st available slot. He said “ how I called him asking him to schedule an oil change for me. He asked when I wanted to bring my vehicle in. I told him 1st available slot. He said “ how about today, I can get that done for you”. Not only did he get me in 2 hours after I called but he recommended some services and offset the cost with my Ford Pass Points. Service at its finest, thanks Luis!! More

by John F Verified Customer Verified Customer

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This was my first time coming here and they are very professional, Will definitely come here again. professional, Will definitely come here again. More

by bryansandoval11 Verified Customer Verified Customer

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I will never go back to this dealership for service again. I have taken it there since I picked it up new in 2020. Every time I have bought it in for service there is damage on the vehicle or somet again. I have taken it there since I picked it up new in 2020. Every time I have bought it in for service there is damage on the vehicle or something is broken when I pick it up. Two times it left with dents and paint damage, one time with a bent damage license plate mount and this most recent visit the hood ajar light was on and would not go off. NOT ONE TIME has this dealership taken responsibility for my damage. I am finished with Depaula Ford! More

by leoste142@yahoo.com Verified Customer Verified Customer

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I have never dealt with a worse dealership in term of communication and taking care of there customers. I had to call every time to get in touch with them, they never reached out to me once. communication and taking care of there customers. I had to call every time to get in touch with them, they never reached out to me once. More

by Andrew Verified Customer Verified Customer

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Very friendly and efficient process. I will continue to do my business with DePsula Ford. I will continue to do my business with DePsula Ford. More

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Lenny is an outstanding person. Very professional and caring about his customers. An excellent representative of De Paula ford. Always recommend him and the dealership to my friends Very professional and caring about his customers. An excellent representative of De Paula ford. Always recommend him and the dealership to my friends and family More

by Truck1 Verified Customer Verified Customer

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Did several recall fixes before telling me that there was a completely different issue and it would be non drivable. This took over a month and they had said every time I communicated with them through that a completely different issue and it would be non drivable. This took over a month and they had said every time I communicated with them through that month that it would be usable after. Once the recalls were fixed they promptly told me it was not a fixable issue. Complete waste of time and milked the recalls to the max. More

by Sjp8175 Verified Customer Verified Customer

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Lenny and the team there at the service department always provide great customer service and have a great attitude I always come to DePaula provide great customer service and have a great attitude I always come to DePaula More

by jacoblawblack Verified Customer Verified Customer

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Luis is very professional and keeps you informed on the progress. He helps in any way he can which makes me come back every time. progress. He helps in any way he can which makes me come back every time. More

by jamacrina Verified Customer Verified Customer

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Excellent service and experience Jason was amazing friendly and professional I would recommend it to anyone friendly and professional I would recommend it to anyone More

by Masonmilojorge099 Verified Customer Verified Customer

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