Luis Carmona
Luis Carmona at Jenkins Nissan

Luis Carmona

Service Advisor

Jenkins Nissan

4401 State Road 33 N
Lakeland, FL 33805

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4.3
96 Reviews
4.3

96 Reviews

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96 Reviews of Luis Carmona

February 10, 2026

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Employee Rating

The Service Advisor tried to sell me some unnecessary services. He was very condescending. It was the worst experience I have ever had getting my vehicle serviced. I have been a customer for many years a More

by beansmclovin
Service Price Transparency
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Recommend Dealer
No

December 29, 2025

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Super fast professional and very friendly. Wait in the place and get comfortable with my coffee More

by yoreinisleyva
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Recommend Dealer
Yes
Dec 29, 2025

Jenkins Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jenkins Nissan. We look forward to having you as one of our valued customers for many more years to come!

November 20, 2025

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The wait time was very long. They're always a problem with courtesy, transportation or a loan car when they have to keep your vehicle this is very poor service. I would never dea More

by Stackit123
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Recommend Dealer
No
Nov 24, 2025

Jenkins Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 19, 2025

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I greatly enjoyed my time at Jenkins Nissan. The associates and supervisors are very kind people! More

by kaycases
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Recommend Dealer
Yes
Nov 19, 2025

Jenkins Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 05, 2025

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Great Customer service. I received a gft card he did not know if I can use it from jenkin nissan More

by blessatalltime
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Recommend Dealer
Yes
Nov 05, 2025

Jenkins Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 31, 2025

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Excellent manager and great customer service. I highly recommend this place for all your car needs. More

by marysuaza
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Recommend Dealer
Yes
Oct 31, 2025

Jenkins Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jenkins Nissan. We look forward to having you as one of our valued customers for many more years to come!

September 25, 2025

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They are always super helpful, attentive and patient. We come all the way from Ocala. More

by edd.her
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Recommend Dealer
Yes
Sep 25, 2025

Jenkins Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jenkins Nissan, we look forward to having you as a valued customer for many years to come!

September 16, 2025

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Robin is very detailed and personable. The Service personnel seem knowledgeable about basic information . Not happy with Corporate Nissan with resolving issues with new 2025 Armada. T More

by mommadmb
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Recommend Dealer
Yes

Other Employees Tagged: Eugene Lopez , Robin service 5!star

Sep 16, 2025

Jenkins Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robin met your expectations. Thank you for choosing Jenkins Nissan. We look forward to having you as a valued customer for many years to come! Congratulations on your new 2025 Armada!

September 08, 2025

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I want to take a moment to acknowledge the fantastic work everyone at Jenkins Nissan is doing. I especially want to highlight Robin, who is an exceptional individual, as well as Tammy and the entire team. Yo More

by NATASHAP52
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Recommend Dealer
Yes
Sep 08, 2025

Jenkins Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jenkins Nissan!

September 03, 2025

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Employee Rating

This is the third review I’ve written regarding my poor service that I was receiving at Jenkins Nissan. I went in for a few concerns ended up with my truck stuck at Jenkins Nissan for over a week was to More

by CHADWICK.HOLLAND
Service Price Transparency
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Recommend Dealer
No
Sep 04, 2025

Jenkins Nissan responded

Chadwick, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing this to our attention. If you're willing to provide more details, please send us a message with your contact information so we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've had a chance to gather the full story.

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