Luis Arraiz
Luis Arraiz at City KIA of Greater Orlando
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Luis Arraiz

Certified Sales and Leasing Consultant

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.1
17 Reviews
4.1

17 Reviews

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17 Reviews of Luis Arraiz

April 16, 2025

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Employee Rating

The crew are very helpful and very polite. They give you no pressure on anything they do. They really look out for the customer. More

by DOMINIQUEDOZIER80
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

City KIA of Greater Orlando responded

DOMINIQUE, Thank you for leaving us this terrific review! We are happy to know that our team was very helpful, polite, no pressure and really looked out for you. Please do not hesitate to let us know how we may be of further service to you.

April 13, 2025

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Employee Rating

I took my Kia in for maintenance 3 weeks ago. I had brought the car in for the same thing 3 weeks prior, and additionally, the driver's side tire was flat. They did the rotation and fixed the tir More

by ULISESGAL0FRE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Castillo

Apr 16, 2025

City KIA of Greater Orlando responded

Ulises, We deeply regret that your expectations were not met and were sorry to hear of your frustration on your tires being flat at our Service Department. Please reach out to our Service Manager, we would be happy to assist on your concerns. Thank you for your time and patience.

April 13, 2025

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Employee Rating

Absolutely outstanding repair, my car engine broke down and they replaced the engine with the best attitude ever. Thanks Kia greater of Orlando for your fabulous service! Appreciated for everything! More

by Gfbomfim81
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 14, 2025

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We are pleased to know that our team they did an absolutely outstanding repair of your engine with the best attitude ever and provided you with fabulous service. We hope to serve you again in the future when the time comes.

April 11, 2025

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He was so nice and friendly. he is taking good care of my car. Thank you so much for your kind ☺️ More

by boujaberhanane
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Da Silva, Edison Cordero , Anthony George

Apr 11, 2025

City KIA of Greater Orlando responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that he was so nice, friendly, kind and took good care of your car. We hope to serve you again in the future when the time comes.

April 10, 2025

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Employee Rating

Excelente atención franco de servicio muy buena su atención me explicó perfectamente el servicio que le darían a la sportage More

by oscarsitousa69
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2025

City KIA of Greater Orlando responded

Oscar, ¡Agradecemos su excelente reseña! Nos complace saber que nuestro equipo le explicó a la perfección cómo le harían a su KIA Sportage y le brindó un excelente servicio. Si necesita ayuda con algo más, no dude en hacérnosla saber.

April 03, 2025

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Employee Rating

I like to say thank you to Jay for helping me! I am happy with the work thank you so much. More

by Saintelmy77
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jay

Apr 04, 2025

City KIA of Greater Orlando responded

Thank you for leaving Jay this amazing review! We are happy to know that he was helpful and you were happy to work with him. Please do not hesitate to let us know how we may be of further service to you.

March 31, 2025

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Employee Rating

City Kia is utterly phenomenal. They worked hard to keep me comfortable and happy at all times and I simply couldn't be more grateful to them! More

by Myles.lee921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

City KIA of Greater Orlando responded

Myles, Providing stellar service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they worked hard to keep you comfortable/happy at all times and were utterly phenomenal. Congratulations on your new vehicle- behalf of the entire team!

March 31, 2025

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Employee Rating

Excellent experience, Joshua Farley was extremely attentive, professional, knowledgeable and made the process simple and pleasurable. He took the time to explain in details the different services pro More

by sheikeb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Gomila , Joshua Farley

Apr 02, 2025

City KIA of Greater Orlando responded

We are grateful for you leaving Josh this flawless review and recommendation! We are thrilled to hear that Josh took phenomenal care of you and your automotive needs. We are pleased to know that he was extremely attentive, professional, knowledgeable and made the process simple/pleasurable.

March 27, 2025

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Employee Rating

El concesionario me parece muy amplio y con instalaciones en buen estado y con muchas facilidades para esperar mientras le realizan el servicio a el vehículo y con personas que te reciben con buen trato More

by 1ACEVEDO.IRMA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

City KIA of Greater Orlando responded

¡Agradecemos su reseña tan excepcional! Nos complace saber que nuestro equipo le brindó un buen trato y le hizo sentir como en casa. Si necesita ayuda con algo más, no dude en hacérnosla saber.

March 27, 2025

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Employee Rating

Quick, easy, respectful. The whole service department does their job nicely and quickly making things easier for me and my day. More

by SHS1199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

City KIA of Greater Orlando responded

We appreciate you for leaving us this spectacular review! We are delighted to know that our team did their job nicely/quickly making things easier for you and were respectful. If there is ever anything more that we may help you with please do not hesitate to let us know.

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