Luis Alvarado | Page 2

Had a great time at the dealership. Everything went quick and smooth. Louis is the best! Everything went quick and smooth. Louis is the best! More

by jimjohn98 Verified Customer Verified Customer

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Luis was very approachable, professional, and easy to get a hold of and he made the process very smooth and made me a reasonable deal a hold of and he made the process very smooth and made me a reasonable deal More

by REIDNYJETS Verified Customer Verified Customer

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Great people that are working thier. ..they pay attention to you.....puts you in a great deal of a vehicle. ..they pay attention to you.....puts you in a great deal of a vehicle. More

by DAWCASSANDRA Verified Customer Verified Customer

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No contestan ya que te vendiron…Muy mal servicio al cliente. No estoy contento c cliente. No estoy contento c More

by ALBORTRUCKING Verified Customer Verified Customer

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Great as always I buy lots of cars and most of them are from Vans. The experience is always excellent! from Vans. The experience is always excellent! More

by Erock518 Verified Customer Verified Customer

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Very helpful and respected people. But we just purchase a GMC Yukon that it's worth more than 70k. They promised us that they were going to fix cracked windshield and fix a sliced tir But we just purchase a GMC Yukon that it's worth more than 70k. They promised us that they were going to fix cracked windshield and fix a sliced tire. We purchase a GMC the 28th of November and it's the 15th of December and we haven't heard anything back or they haven't answered our Phone calls. I HOPE THIS GETS FIXED ASAP. More

by CHRISTIAN JESUS SALAZAR Verified Customer Verified Customer

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It was excellent easy to deal with Luis was exceptional & extremely helpful made my buying decision easy extremely helpful made my buying decision easy More

by LMLAHR75 Verified Customer Verified Customer

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I brought my 2019 Ford Ranger in due to persistent harsh shifting, especially between lower gears. I also let the service team know the truck recently underwent front-end collision repair, and that I have M shifting, especially between lower gears. I also let the service team know the truck recently underwent front-end collision repair, and that I have MPP extended protection. The service record shows the engine and transmission mounts were replaced, which I appreciate, but my original shifting concern still remains. What was confusing is that I was told no metal debris or internal transmission issues were found, yet the invoice clearly states: “Transmission pan was not dropped for diagnosis.” Without dropping the pan or inspecting the filter, I don’t understand how the internal condition of the transmission could be confidently evaluated. I also had difficulty getting the vehicle re-checked. Initially, I was told I would need to leave the vehicle for three days with no loaner, which made it nearly impossible to move forward. I ended up having to request management involvement just to get clarity and a path forward. Once I escalated, I was eventually able to get scheduled, and communication improved. However, the main transmission shifting concern still needs to be properly diagnosed, not just assumed to be normal or maintenance-related. I’m simply asking for: • A complete, documented transmission inspection, including dropping the pan and examining the filter. • Transparent communication. • A reasonable solution path under the MPP coverage I purchased. I hope this review encourages a clearer and more thorough diagnostic approach going forward. More

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The sales is really good the financial department needs work they called me 2 weeks later and wanted 900 dollars because of something about the pay off they should have known all this before I left I have work they called me 2 weeks later and wanted 900 dollars because of something about the pay off they should have known all this before I left I have bought 7 vehicles from you why did I have to pay for your mistakes I will remember this when I go look for a nother vehicle but your sale is great More

by WENDELLDUTTON Verified Customer Verified Customer

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We purchased a brand-new 2026 Chevy Equinox Saturday night and while we were excited about the vehicle itself, the buying experience was disappointing. The warranty that was promised and explained to us night and while we were excited about the vehicle itself, the buying experience was disappointing. The warranty that was promised and explained to us in the finance office was not the warranty we later received in the paperwork, and the numbers/terms didn’t match what was discussed. We also left without receiving any documentation regarding the warranty, my old license plate or any registration paperwork. Overall, it left us feeling misled and unhappy with how the process was handled. The car however is amazing and exactly what we were looking for. More

by Kbishop5987 Verified Customer Verified Customer

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