Lucy Aguilar

Easy to schedule an appointment. Polite and knowledgeable service staff. They have always done excellent work on my car. Polite and knowledgeable service staff. They have always done excellent work on my car. More

by John P Verified Customer Verified Customer

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Lucy was my advisor and she was amazing. She worked diligently to get my car fixed and back to me quickly. This was my first time at BMW of Sarasota and I was totally impressed with all as She worked diligently to get my car fixed and back to me quickly. This was my first time at BMW of Sarasota and I was totally impressed with all aspects of my service experience. More

by MILEMARKER473 Verified Customer Verified Customer

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Excellent job inspecting everything, not just what I came in for, and keeping me up to date in for, and keeping me up to date More

by vjpdvm Verified Customer Verified Customer

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Great communication. They handled my recall and found some other maintenance items that needed to be done. They handled my recall and found some other maintenance items that needed to be done. More

by thomas.rhoda Verified Customer Verified Customer

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Efficient, timely and knowledgeable with a good attitude . Comfortable waiting area and flexible on getting a car . Comfortable waiting area and flexible on getting a car More

by LARRY1946 Verified Customer Verified Customer

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very professional. Not very happy with the charge.Replacing a hose that require very few knowlage and no more than 5 mins work.Refilling the anifrezze also no very very Not very happy with the charge.Replacing a hose that require very few knowlage and no more than 5 mins work.Refilling the anifrezze also no very very expensive.the whole thing should cost no more than 60 dollars.Beside that the service was very professional. They were serious with the time frame. More

by TONITITICO Verified Customer Verified Customer

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You had my car for almost 5 days before you even looked at it. The technician did not do an adequate job,Maria is great but you are severely understaffed,gave me a rental car that smelled like an ashtray. at it. The technician did not do an adequate job,Maria is great but you are severely understaffed,gave me a rental car that smelled like an ashtray. Perhaps the worst dealer service i have experienced over 2 visits More

by ajrolfes7 Verified Customer Verified Customer

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I’ve dealt with Lucy in the service department several times this year. She’s been very helpful and a pleasure to work with. You should be very proud of her! times this year. She’s been very helpful and a pleasure to work with. You should be very proud of her! More

by crhoder Verified Customer Verified Customer

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Nice kind come on what do u want this survey us a pain I the xxx the xxx More

by MARIARNNE.LEBAR Verified Customer Verified Customer

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Oil change took 3 hours I even told don’t wash car to speed up time speed up time More

by DENNIS@SSTCT.COM Verified Customer Verified Customer

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