Lucy Aguilar

You had my car for almost 5 days before you even looked at it. The technician did not do an adequate job,Maria is great but you are severely understaffed,gave me a rental car that smelled like an ashtray. at it. The technician did not do an adequate job,Maria is great but you are severely understaffed,gave me a rental car that smelled like an ashtray. Perhaps the worst dealer service i have experienced over 2 visits More

by ajrolfes7 Verified Customer Verified Customer

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I’ve dealt with Lucy in the service department several times this year. She’s been very helpful and a pleasure to work with. You should be very proud of her! times this year. She’s been very helpful and a pleasure to work with. You should be very proud of her! More

by crhoder Verified Customer Verified Customer

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Nice kind come on what do u want this survey us a pain I the xxx the xxx More

by MARIARNNE.LEBAR Verified Customer Verified Customer

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Oil change took 3 hours I even told don’t wash car to speed up time speed up time More

by DENNIS@SSTCT.COM Verified Customer Verified Customer

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I always have a pleasant experience at BMW of Sarasota. My regular service advisor Lucy is always responsive and fair My regular service advisor Lucy is always responsive and fair More

by BobNCars Verified Customer Verified Customer

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Service just to drop car off is painfully slow. I've waited 20-30 minutes sometimes. It's ridiculous. Mercedes across the street...in and out in a few minutes. I've waited 20-30 minutes sometimes. It's ridiculous. Mercedes across the street...in and out in a few minutes. More

by DEFELICEP Verified Customer Verified Customer

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I had a terrific experience at BMW of Sarasota! Cameron was professional and knowledgeable. He listened well and was able to answer all questions and get the 1200 mile service on my M4 Competition Cameron was professional and knowledgeable. He listened well and was able to answer all questions and get the 1200 mile service on my M4 Competition and along with the annual service on my 2019 BMW. He also facilitated successfully the replacement of a damaged tire and rim repair. More

by lauretteburke Verified Customer Verified Customer

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Excellent service as always! Thanks for taking such great care of me and my car. Thank you Carlos! Thanks for taking such great care of me and my car. Thank you Carlos! More

by FRHAMPLE Verified Customer Verified Customer

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Sarasota BMW is by far the the prime example of world class customer service. I've been getting my vehicle serviced there for over 3 years now and they still surprise me with what should be award winnin class customer service. I've been getting my vehicle serviced there for over 3 years now and they still surprise me with what should be award winning customer service that they provide! More

by BERTOIZM365 Verified Customer Verified Customer

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Lucy is Awesome! !! She is so intuned to me as a single woman and it is so appreciated. I could give her 20 points!!! !! She is so intuned to me as a single woman and it is so appreciated. I could give her 20 points!!! More

by DRAKEPH76 Verified Customer Verified Customer

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