Louis Nelson

I had an amazing experience working with Louis Nelson. He helped me and my family and had the patience to answer all of our questions. He was incredibly knowledgeable, patient, and went above and beyond t He helped me and my family and had the patience to answer all of our questions. He was incredibly knowledgeable, patient, and went above and beyond to ensure I found the perfect vehicle. I highly recommend him to anyone looking to purchase a car! More

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Very pleased with the professionalism and friendly atmosphere of all the employees at Oat Lobb Toyota . Seemed like a very good place to work and deal with. We we're fortunate to work with Louis Ne atmosphere of all the employees at Oat Lobb Toyota . Seemed like a very good place to work and deal with. We we're fortunate to work with Louis Nelson who took care of us from the mint we met him in the lot to the final end if sale a week later . Nothing but true professionalism and understanding our needs /wants from Louis. I have to honestly say that he was by far the best salesman I I’ve worked over the 40 years of purchasing a vehicle. This gentleman will not disappoint you when looking to buy or lease your next car/truck. More

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The manager under appraised my trade and stated they would sell my car for a loss, yet they lied. Also the management was very rude. Management did not hinder a $500 state fair voucher. Over all very ba would sell my car for a loss, yet they lied. Also the management was very rude. Management did not hinder a $500 state fair voucher. Over all very bad experience. Sales person, moved on right away after the sale and did not should me the features. More

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I was extremely pleased with the dealership, but I was even more impressed with Louis Nelson. He was very knowledgeable and helpful with purchasing my new/used car and made sure that it was in tiptop shap even more impressed with Louis Nelson. He was very knowledgeable and helpful with purchasing my new/used car and made sure that it was in tiptop shape before I drove away with it. I certainly appreciate all the help he gave me. Toyota of McKinney should be very proud having Louis representing them to their customers. More

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Just had a phenomenal experience with Louis Nelson. I originally reached out online and exchanged texts with him. He was responsive and provided the information I requested. While he was busy, I got I originally reached out online and exchanged texts with him. He was responsive and provided the information I requested. While he was busy, I got a message from James Brown, the Internet Manager to ensure I was taken care of. This all took place on Wednesday. I visited today, Friday, with my wife and Louis had all the options pulled up and ready to show. We settled on a Silver Grand Highlander Limited. The Pre-Owned Director, Victor and Sales Manager, Tony provided a very fair and easy deal up front and Antonio, the Finance Manager was very efficient and completed paperwork timely! We are very happy and cannot thank the staff mentioned above for the Great Experience! How car buying should be! -Clark Family. More

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They sell well respected products with solid track records. Marketing techniques inspire confidence and that is important to making an expensive purchase. People I dealt with were competent and person records. Marketing techniques inspire confidence and that is important to making an expensive purchase. People I dealt with were competent and personable. More

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Louis Nelson was excellent to work with. Very knowledgeable and kind. I would highly recommend tracking him down for help with your car buying experience. Very knowledgeable and kind. I would highly recommend tracking him down for help with your car buying experience. More

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I love Toyota of McKinney! The salesman Louise was amazing! He worked with us patiently. We always buy our cars at this dealership. We won’t go to any other dealership! Just w The salesman Louise was amazing! He worked with us patiently. We always buy our cars at this dealership. We won’t go to any other dealership! Just want to say THANK YOU to Louise for making the buying process easy and fun! This dealership has so many vehicles to choose from. We found a vehicle on their website we liked and Louise told us to come in and he worked us a wonderful deal. I won’t go anywhere else. The finance department was awesome. Enjoyed the experience again. Thank you so much Toyota of McKinney! You guys are definitely a 5 STAR!!! More

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This was a situation which could have resulted in a very negative review for this dealership and a dissatisfaction in customer service warranting a scathing report to BBB and up the chain of management. T negative review for this dealership and a dissatisfaction in customer service warranting a scathing report to BBB and up the chain of management. The salesperson and the GM prevented this situation from escalating and were integral to the resolution. The finance representative was too scripted, although I understand his hands were somewhat tied, and appreciated that he at least knew to get someone who could address and resolve the situation. However, I was unimpressed with his willingness to throw a fellow colleague “under the bus”. The GM worked with me to resolve the situation, as he recognized that exceptions to the standard protocol need to be made when circumstances are extenuating and not the fault of the customer, under any circumstances. More

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Requested info online and ended up going in to see a brand new vehicle the next morning that wasn’t even listed yet. Test drove and bought the vehicle that same day. John in financing and Louis in Sales brand new vehicle the next morning that wasn’t even listed yet. Test drove and bought the vehicle that same day. John in financing and Louis in Sales were amazing and we would highly recommend working with that duo! More

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