Lou Zuluaga | Page 5

Customer service This dealership puts customer service first. They will workout any concerns that you my have. This is a rare commodity in today’s world. I am happy to This dealership puts customer service first. They will workout any concerns that you my have. This is a rare commodity in today’s world. I am happy to call them my goto dealership. More

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Fast oil change! World Subaru offers consistent fast, courteous, professional service! Their facilities are always very clean and the technicians always do excellent, World Subaru offers consistent fast, courteous, professional service! Their facilities are always very clean and the technicians always do excellent, clean work. Best of all they have good service discounts. We purshased our new Subaru in 2014 and will only trust World Subaru to service our vehicle. Thank you! More

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Very easy to buy or service cars at world Subaru This is my 4th Subaru and the experience every time is the same EXCELLENT sales and service they are great and I will recommend to family and friends This is my 4th Subaru and the experience every time is the same EXCELLENT sales and service they are great and I will recommend to family and friends keep up the good work guys More

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Great Service Dept! They always take great care of my car, I go out of my way to go there. Highly recommend. The receptionist is very knowledgeable, helpful and nice. Com They always take great care of my car, I go out of my way to go there. Highly recommend. The receptionist is very knowledgeable, helpful and nice. Comfortable waiting room. I love my 2018 Forester! More

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Great place to buy a car We have purchased multiple vehicle from World Subaru. Thank you Girsh Berman for being very professional, helpful and understanding, answering all my We have purchased multiple vehicle from World Subaru. Thank you Girsh Berman for being very professional, helpful and understanding, answering all my question and concerns. Once again good experience I'm happy with sales and service I received from World Subaru We would recommend this dealership to friends and family. More

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Service Experience World Subaru provides a “Best in Class” service experience. Making an appointment is fast and simple. The mechanics are top notch and Nancy Miller ( World Subaru provides a “Best in Class” service experience. Making an appointment is fast and simple. The mechanics are top notch and Nancy Miller (Lead Service Rep) is a true professional who always goes the extra mile to provide a superior customer experience!! Once they commit to a repair completion time they keep it!!! I highly recommend this dealership. More

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Car buying made fun! The support my family has received from World Subaru is the reason why we have a twenty year relationship. Working with people like Sam, Lou, Nicole, The support my family has received from World Subaru is the reason why we have a twenty year relationship. Working with people like Sam, Lou, Nicole, and Kristen make the process not just easy, but fun. We love being apart of the World Subaru family! More

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Outstanding Girsh is the best. I just purchased my 3rd car from him. Reliable, trustworthy, honest. Service is exceptional. I highly recommend this dealership. Ta Girsh is the best. I just purchased my 3rd car from him. Reliable, trustworthy, honest. Service is exceptional. I highly recommend this dealership. Talk to Girsh. More

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5 years with Subaru I recently traded in my 2013 Subaru Forester because it turned out to be a lemon. I looked into a Honda but returned to Subaru for several reasons. I recently traded in my 2013 Subaru Forester because it turned out to be a lemon. I looked into a Honda but returned to Subaru for several reasons. First:I didn't want a Honda because I didn't like the push button start or being able of open the car door by simply putting my hand on the handle if I had the bob in my pocket. Second: I couldn't possibly (I hope) get two lemons with such a highly rated car. Hopefully the first one was just a fluke. Third: The people in World' Service Dept. were polite, knowledgeable, and helpful. When I had a problem they worked with me to remedy it. Fourth: Josh worked with me to see that the purchase price of my new car was reasonable. Fifth: I had a $1000 credit issued to me by Subaru because of my problems with my first car. Sixth: An added bonus! Subaru provided a Delivery Specialist. Both Nicole and Tara were invaluable in getting me off to a good start in learning the technicalities involved in how to operate all the new innovations since 2013. That fact that I can call anytime if I have a problem is a plus. Lastly - I couldn't possibly give 5 Stars to price; Everyone wants to pay less if they can. However your prices were reasonable. More

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Service rip off I went in to have a tire replaced. I left with a $500 bill. The tires are insured and I was not charged. While inspecting my vehicle it appeared that I went in to have a tire replaced. I left with a $500 bill. The tires are insured and I was not charged. While inspecting my vehicle it appeared that the brakes were low. I was approached about new brakes and fuel injection service. I was quoted at $349 for the brakes, I assumed all 4 since nothing was mentioned about REAR BRAKES ONLY! WITHOUT MY PERMISSION the fuel injection service was performed for $130. I never agreed to this!! I was given a $25 discount because the labor was calculated incorrectly. $25 and a free oil change. At this point, I would never bring my car back for any type of service, please don't tell me you are giving me a $69 coupon for future service! Easy, Honest, Guaranteed, Convenient. No, no, like I will ever find out, and no! I AM NEARLY $500 in the hole for nothing. Bad news travels faster than good, and it starts here. Honest I don't think so! ***After the service manager Lou saw this review he contacted me right away. He refunded the cost of the service I did not request and offered to replace the front brakes free of charge to make up for the misunderstanding. He was polite and professional on the phone and followed up right away on my issue. Thank you Lou! More

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