Lou Zuluaga | Page 4

Super friendly and efficient service! I used express service and it really was just that.makes getting your car serviced not so annoying. I used express service and it really was just that.makes getting your car serviced not so annoying. More

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Extremely professional staff, updates as needed from Amanda, who was great, very efficient service, couldn’t be happier. The service is one of the reasons I keep coming back to this dealership. Thank Amanda, who was great, very efficient service, couldn’t be happier. The service is one of the reasons I keep coming back to this dealership. Thank you to World Subaru in Tinton Falls. More

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An excellent dealership with excellent service. Whenever I have a problem I always go to them for their reliable and excellence. I have a problem I always go to them for their reliable and excellence. More

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This is the third Subaru we have purchased/leased from World Subaru. I don't have enough space for all the good words to say about this dealership. All of their staff, from Tara Lee Mullins to our favorit World Subaru. I don't have enough space for all the good words to say about this dealership. All of their staff, from Tara Lee Mullins to our favorite salesman, Sam Spencer, are exceptionally courteous, knowledgeable and respectful. They make shopping, negotiating and closing on a new Subaru a pleasant experience, when some other dealers make the customer seem like an inconvenience. Some dealers and car companies tout customer service, World Subaru embodies it in every aspect of the car buying experience. More

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From start to finish, the dealership has gone above and beyond to do more than just sell a vehicle, but to build loyalty through responsive and exemplary customer service. beyond to do more than just sell a vehicle, but to build loyalty through responsive and exemplary customer service. More

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Someone Removed Memory Card From Dashcam and Denied It! This review is regarding World Subaru’s service department. Sales were fantastic, and I still recommend Glenn Miller (JR) for your next Subaru purchas This review is regarding World Subaru’s service department. Sales were fantastic, and I still recommend Glenn Miller (JR) for your next Subaru purchase! I worked with Rudy Degaetano, service advisory, and he was very tentative and polite! Again, no issues here. I came in on a Friday for my first oil change, to listen to a noise and the recall. The problem is with the service technician that worked on my 2020 Outback. The memory card for my dashcam (128G Micro SD card) was removed from its slot. It was there during my test drive with Rudy, prior to service. After the car was complete and I started it up in the parking lot to leave the dealership, my dashcam started beeping at me with a message to insert a memory card. That's when I noticed it missing! I immediately went back into the dealership to talk with Rudy, and he had the tech come over to ask if he took the card out of the camera. The tech (sorry, I don't have his name) replied: "No, I didn't even see a dashcam in your car". He completely denied taking it out. WELL SOMEONE DID! He could have unplugged it from the power socket, put take over the lenses, anything! Nope, it was gone. It does not fall out. It takes a little effort to remove it. I'm not an idiot, but surely felt like one that day. Rudy paid me for the memory card with cash! It's not the money, IT'S THE PRINCIPAL! Now I am forced to go elsewhere for service. Customer beware!! I am very upset about this. Though they are at least an hour from my home, each way, I wanted to support them post-sale. UPDATE: 3/18/20 - Mr. Lou. Zuluaga, the Service Manager called me to discuss this above situation and to try and see if we could get past it. I still feel the same, but at least he took the time to try and work things out with me. He said he would continue to investigate what might have happened. Only time will tell. More

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Our 4th Subaru From Girsh at World Subaru Product and Service make or break a Dealer. With a sales associate like Girsh opening the door he makes the rest of the team better. We just bought ou Product and Service make or break a Dealer. With a sales associate like Girsh opening the door he makes the rest of the team better. We just bought our fourth Subaru (third Forester} from Girsh/World Subaru and can't imagine buying another make from anyone/anywhere else! They've all been serviced there too. More

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8th Auto - 8th Great Experience Jeep and now Subaru's are the reason we found World Subaru. The people and of course the pricing is what keeps us coming back. Every department is e Jeep and now Subaru's are the reason we found World Subaru. The people and of course the pricing is what keeps us coming back. Every department is efficient. Every employee is personal and professional. So many people were important to our latest purchase of a 2019 Subaru Crosstreck. But none more important than Girsh Berman, Michael Warnock and Nicole Sciamarelli . More

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Easy! Sam Spencer is the man! I've been dealing with Sam for years now. Not even a thought about going to another dealer. Buying a car has never been eas Sam Spencer is the man! I've been dealing with Sam for years now. Not even a thought about going to another dealer. Buying a car has never been easier! Nicole Sciamarelli (Delivery Coordinator) was very nice and explained the ins and out of our new vehicle. She took as much time as we needed. Everyone at World Subaru makes the car buying experience enjoyable! I would highly recommend this dealership. More

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Service Rip-off Good experience buying the car but my wife was conned into purchasing a fuel injection cleaning that is totally unnecessary at 14,700 miles. Unlike ot Good experience buying the car but my wife was conned into purchasing a fuel injection cleaning that is totally unnecessary at 14,700 miles. Unlike other services that Subaru recommends having at regular intervals such as oil and filter changes, they don’t recommend this service at all. More

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