Lou Bilous
Lou Bilous at Smithtown Toyota
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Lou Bilous

Toyota Master Certified Sales Consultant

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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5.0
373 Reviews

Lou has been with Toyota since 1989.He has also been a member of Toyota Sales Society for Outstanding Sales and Customer Satisfaction since 1991.

Dealership Experience

15 yrs, 11 mos

Industry Experience

36 yrs, 3 mos

Specialties & Trainings

Toyota Sales Certification Training

GYNADA Training

5.0

373 Reviews

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373 Reviews of Lou Bilous

March 09, 2025

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Employee Rating

I bought a Corolla Crossover form Louis Bilous and had a wonderful experience. Went to so many Toyota dealer on LI and he was the most honest, I even went to another sales person at Smithtown Toyota that wa More

by Dianawht698
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Demera

Mar 09, 2025

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience purchasing your Corolla Crossover with Lou at Smithtown Toyota. It's our priority to ensure transparency and communication throughout the car buying process, and we're glad Lou was able to deliver that for you. We appreciate your recommendation and look forward to welcoming you back in the future. Enjoy your new car! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 27, 2025

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" louis Bilous was absolutely fantastic! He listened carefully to my needs, answered all my questions thoroughly, and made the entire car buying process stress-free. He went above and beyond More

by 1234
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 28, 2025

Smithtown Toyota responded

Thank you so much for your wonderful review! We’re thrilled to hear that Louis made your car buying experience so positive and stress-free at Smithtown Toyota. Your recommendation means a lot to us! We look forward to serving you again in the future. Safe travels with your new car! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 27, 2025

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Nothing bad to say these folks Everything went nice, smooth and as promised with our purchase More

by BBDR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 28, 2025

Smithtown Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that everything went nice and smooth during your purchase at Smithtown Toyota. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 24, 2025

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I was able to look at the inventory online, able to view the window sticker to see what packages and options were on each car so I knew exactly the car that I wanted when I walked in down to the VIN number More

by Brendan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 24, 2025

Smithtown Toyota responded

Thank you so much for your fantastic review, Brendan! We're thrilled to hear you had a 10 out of 10 experience with us at Smithtown Toyota. It's great that you were able to browse our inventory online and that Louis provided you with a low-pressure, straightforward car buying experience. We appreciate you choosing us over other dealerships and are grateful for your willingness to refer others to Smithtown Toyota. We look forward to assisting you again in the future! Safe driving! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 09, 2025

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Very helpful and made the entire process fast and easy. Would recommend to others for sure! More

by lesliesilvadiaz619
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Recommend Dealer
Yes

Other Employees Tagged: Aman Singh, Rocky Dentici

Feb 10, 2025

Smithtown Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found the process fast and easy at Smithtown Toyota. Your recommendation means a lot to us. We look forward to serving you and your friends in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 01, 2025

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Outstanding dealership experience! The Toyota brand is not hard to sell but I've had experience at dealerships' of the Lexus brand whom I will not mention that were just miserable. Th More

by Charlespardo
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Recommend Dealer
Yes

Other Employees Tagged: John Ferranola , Carol whom taxied me 5 stars!

Feb 04, 2025

Smithtown Toyota responded

Thank you, Charles! We truly appreciate your kind words about your experience at Smithtown Toyota. We're thrilled to hear that Louis, John, and Carol made your visit enjoyable, especially on such a cold night. Congratulations on your new Crown Signia! We hope you love it. Please feel free to visit us again or share your experience with others. Thank you for being a valued customer! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 31, 2025

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Extremely smooth experience with very helpful staff. Very considering of what I need out of a car. More

by tjlane568
Sales Price Transparency
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Recommend Dealer
Yes
Feb 03, 2025

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear you had an extremely smooth experience with our helpful staff at Smithtown Toyota. It's our priority to understand and meet your needs. We hope to see you again soon for your next car purchase! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 15, 2025

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Smithtown Toyota made my car buying a great experience. My salesman Louis was friendly, patient, and accommodating. He was never pushy. I bought the exact car I wanted at the exact price I wanted to pay. More

by goodoldlo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rocky Dentici

Jan 15, 2025

Smithtown Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Smithtown Toyota. It’s fantastic that Louis was able to assist you in finding the exact car you wanted at the right price. We appreciate your kind words and hope to see you again for your future automotive needs! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 12, 2025

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Everyone at Smithtown Toyota is so nice and they work with you to get you exactly what you want. More

by MeaghanMcDonough
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Recommend Dealer
Yes
Jan 14, 2025

Smithtown Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Smithtown Toyota. Our team is dedicated to helping our customers find exactly what they want, and it's great to know we succeeded with you. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

December 29, 2024

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Employee Rating

Lou was very helpful and professional and thoughtful. He answered all my questions and was very helpful in explaining how to operate the car! More

by stacyfagan19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky Dentici

Dec 31, 2024

Smithtown Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that Lou provided such helpful and professional service at Smithtown Toyota. It's great to know he was able to answer all your questions and explain how to operate your car effectively. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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