Lou Alsaadi
Lou Alsaadi at Camelback Toyota
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Lou Alsaadi

Finance Director

Camelback Toyota

1550 East Camelback Road
Phoenix, AZ 85014

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4.3
87 Reviews
4.3

87 Reviews

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87 Reviews of Lou Alsaadi

February 17, 2025

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Employee Rating

Worst experience ever had buying a new car never got a test drive kept at dealership over 4 hours did not get car till next day late not the time I had told them I would be home not shown how to operate a More

by DOMINICK.PIAZZA
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jesus Machado, Larry Ajayi

Feb 18, 2025

Camelback Toyota responded

Our goal is to make every interaction seamless and enjoyable, and it’s clear we missed the mark this time. This is definitely not the experience we aim to offer. Please feel free to reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com.

February 01, 2025

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Employee Rating

Brett was a really pleasant salesman to work with and took the time to explain all my questions. The dealership has a nice showroom and service department. More

by DYOUTKUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brent Harris

Feb 04, 2025

Camelback Toyota responded

Thank you for your fantastic review! We're thrilled to hear that Brett provided you with a great experience and that you enjoyed our showroom and service department. Your feedback means a lot to us!

January 31, 2025

Dealership Rating
Employee Rating

This dealership is a crooked dealership very poorly run - do not do business with them More

by nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 04, 2025

Camelback Toyota responded

Providing exceptional service and maintaining transparency in all of our dealings is very important to our team. We would appreciate the opportunity to learn more about your concerns and work toward a resolution. Please reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com so that we can better understand your experience.

January 21, 2025

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Employee Rating

My wife and myself drove from Tucson to shop at Camelback because my wife found a used Nissan Maxima and she is a fan of the Maxima. Great experience with the sales staff and financing. This dealership is hu More

by jphunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Flores, Abe Mendivil

Jan 22, 2025

Camelback Toyota responded

Thanks for sharing your experience! We're thrilled to hear that you and your wife had a great time at Camelback Toyota. It's awesome to know the sales team helped you find the perfect Nissan Maxima. We appreciate your support and hope to see you again soon!

January 18, 2025

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Employee Rating

Great people to work with I’ll recommend my friends to your dealership for sure..!!! More

by Zeapp68David Paez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leroy Fitzgerald, Lon Nguyen, Sean Neel , Johair,Sam

Jan 20, 2025

Camelback Toyota responded

Thanks, David! We’re thrilled to hear you had a great experience with us. Your recommendation means a lot, and we look forward to welcoming your friends to our dealership!

January 13, 2025

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Employee Rating

Two Months later! !!! And I still have to deal with this ridiculous dealership!!! It’s insane all those people working their and not one can return a phone call More

by MICHAEL.ACOSTA45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: MATHEW BERRY

Jan 14, 2025

Camelback Toyota responded

We understand your frustration with not receiving a return call, and we sincerely apologize for the inconvenience. It's disappointing to hear that we have not met your expectations, and we want to resolve this matter as soon as possible. Please reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com, and she will ensure that your concerns are addressed promptly.

January 09, 2025

Dealership Rating
Employee Rating

Friendly and attentive sales representative. I would recommend the sales representative and dealer to friends. More

by TWILEY3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Melanie Kranz, Luis Silva

Jan 10, 2025

Camelback Toyota responded

Thanks! We're thrilled to hear you had a great experience with our sales team. Your recommendation means a lot to us. We look forward to helping you and your friends in the future!

December 24, 2024

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Employee Rating

Friendly and informative throughout purchase transactions (5 new purchases since early 200’0s) and reliable service for maintenance over the years! More

by LIDYAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex (sales) Senior sales- MO

Dec 30, 2024

Camelback Toyota responded

Thank you! We’re thrilled to hear about your positive experiences with our team over the years. Your continued support means the world to us, and we’re here to keep providing you with friendly and reliable service!

December 13, 2024

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Employee Rating

They’re ok, not great. Finance office is a high pressure sales experience which ruins the car buying experience. More

by Bro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan Chan

Dec 16, 2024

Camelback Toyota responded

It's disappointing to hear that the experience in our finance office felt high-pressure, as this is not the environment we strive to create for our customers. We want every step of the car-buying journey to be enjoyable and straightforward. To address your concerns further and ensure we improve, we encourage you to reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com.

November 21, 2024

Dealership Rating
Employee Rating

Great job thank you I’m giving that’s it. Don’t ask no more questions. I don’t intend to answer. More

by BTBODEMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Whitworth

Nov 25, 2024

Camelback Toyota responded

Thanks for the fantastic review! We appreciate your support and are thrilled to hear you had a great experience. If you ever feel like sharing more, we're all ears!

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