Lorne Sallis

Lorne was an incredible representative. Trustworthy, cared about our needs and worked on our behalf. Trustworthy, cared about our needs and worked on our behalf. More

by TIMTKOCH Verified Customer Verified Customer

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Amazing team members have the necessary know-how and assisted me with making my final decision Not pushy at all but instead letting me take all the time assisted me with making my final decision Not pushy at all but instead letting me take all the time More

by Ash Verified Customer Verified Customer

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Anthony and Lorne were great to work with. Very professional and understanding of our needs. The dealership is very nice and welcoming and my vehicle was delivered to my home. I highly recomme Very professional and understanding of our needs. The dealership is very nice and welcoming and my vehicle was delivered to my home. I highly recommend. More

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I like that I was able to look at cars in the lot without being confronted with a salesperson until I was ready and requested one. being confronted with a salesperson until I was ready and requested one. More

by alleneg934 Verified Customer Verified Customer

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My purchase was handled smoothly and professionally. Lorne in sales and the entire team was excellent!! If I’m looking for my next vehicle I will definitely return to this dealership😊 thanks Lorne!! Lorne in sales and the entire team was excellent!! If I’m looking for my next vehicle I will definitely return to this dealership😊 thanks Lorne!! More

by y884425 Verified Customer Verified Customer

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The car buying process was made very easy by the Mazda of Claremont team. I felt like I was having a conversation with a colleague... I didn't feel pressured, nor embarrassed by asking questions. My sales a Claremont team. I felt like I was having a conversation with a colleague... I didn't feel pressured, nor embarrassed by asking questions. My sales associate, Lorne, was friendly, professional and patient. He answered my questions in a calm and respectful manner, and offered tips and tricks regarding the Mazda CX-30 that I didn't think to ask. Overall, it was a really positive experience. More

by miamigrad Verified Customer Verified Customer

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They worked with me to make the sale and paperwork convenient and time saving. It was a pleasure doing business. . convenient and time saving. It was a pleasure doing business. . More

by rcsmoldt Verified Customer Verified Customer

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Our experience was haggle free and it was very easy to purchase our vehicle, and we are grateful for that. purchase our vehicle, and we are grateful for that. More

by WDARBY91790 Verified Customer Verified Customer

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Lorne was very helpful and informative, he knew the ins and outs of the vehicle very well, he was polite and professional. Unfortunately, the dealer did not do their part very well, I am located in Phoen and outs of the vehicle very well, he was polite and professional. Unfortunately, the dealer did not do their part very well, I am located in Phoenix, Arizona and had reserved the car over the phone with another salesman, I arranged to fly in and pick the car up first thing on Saturday morning 1/11. When I arrived at the dealer around 9:30 AM, no one greeted me or even acknowledged I was there. When I finally tracked someone down and asked for my salesman he wasn't at work yet even though I kept in contact with him, notifying him when I had landed and that I would be at the dealer in 20 min or so. In his absence Lorne was assigned to fill in. The car was not prepped for delivery, it was dirty, and missing the second set of keys. The ironic part is it was parked off to the side with a "reserved VIP" sign in the window. After the test drive I signed the remainder of the paperwork and paid my down payment while they took the car in the back to wash it. At this point it was around 10:30. I then proceeded to sit in the lobby for another 3 and a half hours being told the detail wasn't right, and then being told the second key had to be cut and programmed. While I was waiting I tried to purchase a set of all weather floor mats that I had discussed with my original salesman after he told me the car did not come with the factory floor mats. He had offered to give me a discount on the all weather mats. Lorne took me to the parts counter only to find out he had never checked to see if they were in stock. Once the car was finally ready for delivery it did have the factory floor mats, so I almost spent an unnecessary $180 after being told the car had no mats from the beginning. Once I was given the keys Lorne did a great job going over all the features of the car, and how to adjust the settings in the car. There was also an issue with my down payment not going through that I did not realize until the following Monday, some how they allowed me to leave with the car. After I noticed the money had not gone through I tried multiple times to reach out to try to get this situation remedied always being transferred to a voicemail box with no returned calls. I did finally get it taken care of with no issues. Overall the experience was very disappointing, being at a dealership for 4 hours after the deal was basically done is not my idea of fun, especially when they knew I had a 5 hour drive back home. More

by nsbrown2727 Verified Customer Verified Customer

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My husband and I were very happy with our experience with both Lorne Sallis as the dealer and Mazda of Claremont. As a result of their service, we opted to purchase a Mazda over a Toyota. Lorne was very acco both Lorne Sallis as the dealer and Mazda of Claremont. As a result of their service, we opted to purchase a Mazda over a Toyota. Lorne was very accommodating to our needs and concerns and tried to be as up-front as possible. More

by awenzel Verified Customer Verified Customer

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