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Lorenzo Vargas
Lorenzo Vargas at Shamaley Ford
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Lorenzo Vargas

Service Director

Shamaley Ford

11301 Gateway W
El Paso, TX 79936

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Lorenzo Vargas

January 15, 2025

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Employee Rating

Great personnel! They do their best to get you in and out in a timely manner. The facility is always immaculate. They have soft drinks and water available for cust More

by Olgadaly7984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Todd Roth, Felipe Espinoza, Jorge Luna, George Olmos, Diane Vazquez, Irwinn Ceja , Carlos Carranza

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Jan 17, 2025

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

January 07, 2025

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Employee Rating

Great and friendly service fast and reliable use my coupon for the service for a great price More

by enrique2268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Alarcon

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Jan 10, 2025

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 02, 2025

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Employee Rating

Mario, the advisor, was very friendly and helpful. Llft, offered by this dealership, is awesome! I’ll be returning to this dealership the very next time my truck needs service. More

by salcedoernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario

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Jan 03, 2025

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 14, 2024

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Employee Rating

Friendly on point service staff! ! Never a bad experience on time with repairs. Great explanation of service details. More

by Steve H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 15, 2024

Shamaley Ford responded

Hello Steve, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

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Employee Rating

Great customer service fast and easy on our new vehicle purchase. Pay Daniel Burciaga a visit on your next vehicle purchase. More

by Gpuentes4157
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Luna, Daniel Burclaga, Samantha Kirtley

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Nov 18, 2024

Shamaley Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We are always more than happy to assist you if anything else comes up. Take care!

September 16, 2024

Dealership Rating
Employee Rating

Lorenzo in service did an amazing job taking care of my service needs. I definitely recommend Shamaley Ford More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2024

Shamaley Ford responded

Hi Jessica, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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