Lorena Martinez
Lorena Martinez at Desert European Motorcars

Lorena Martinez

Professional Audi Service Advisor

Desert European Motorcars

71387 CA-111
Rancho Mirage, CA 92270

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5 Reviews
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5 Reviews

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5 Reviews of Lorena Martinez

July 25, 2019

Dealership Rating

Great service! Drove in right near closing time with a tire going flat. Most dealerships would have made me come back in the morning but Porsche Palm Springs took my More

by ACP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chad Ingram, Jesus Moya , Dennis Butero, Gregor Jittlov, Michael Labrecque, Jenna Paine, Jenna Spratford

April 11, 2019

Dealership Rating
Employee Rating

Go somewhere else Extremely inconsistent service; overall it’s generally average, recently quite poor, requiring multiple visits for incomplete repairs. Too many servi More

by AlexA8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

March 12, 2019

Dealership Rating

Rush Aervuce Our check engine light came on. We had scheduled an appointment but realized we were going to be driving out of town. I called the opening day of the More

by Lawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Ingram, Jesus Moya , Mark Belmonte, Dennis Butero, Gregor Jittlov, Michael Labrecque, Jenna Paine, Jenna Spratford

October 06, 2018

Dealership Rating
Employee Rating

35,000 I love that I called my service advisor Lorena and she got me in the very next day. I was also provided with a brand new Audi Q5 courtesy vehicle. More

by Bobbi Downey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 21, 2018

Dealership Rating
Employee Rating

Very friendly One of the best service personal I've dealt with over the last 20 years. She went the extra mile to make sure the car was ready when I needed it back More

by Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jenna Spratford

Feb 26, 2018

Desert European Motorcars responded

Thank you for the great review, Drew! We are glad to hear our team made sure your experience with us was a pleasant one. Please, continue to see us for any of your future vehicle needs!

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