Lora Simmons

Holm Automotive Center Inc responded

We're delighted to hear that the recall on your 2014 Chevy Traverse was handled quickly and efficiently, and that your driver airbag was changed out in about an hour! It's also wonderful to know that your previous purchase of a 2014 Buick Enclave from Holm was a great experience. Providing efficient service and a positive experience, both in sales and service, is central to our commitment to customer care. Thank you for your continued trust in us, and for highlighting Jamie, Gary, Chuck, Lora, and Lance! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're glad we could accommodate you even when you were running a bit late, and that we still delivered great service! We understand that sometimes schedules get a little off, and we appreciate your flexibility. Our team, including Chuck and Lora, is determined to provide excellent Customer Care whenever you visit. Thank you for your feedback! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We are delighted that you've never had a bad experience with us! We pride ourselves on having friendly and helpful staff across all departments. This consistency truly reflects our core value of Customer Care and our commitment to building positive relationships with everyone who walks through our doors. Thank you for your continued trust in us! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're so glad to hear you consistently have good results when you visit us! It's our aim to have a team that is knowledgeable, friendly, and professional in every interaction. This reflects our commitment to Professional Growth and delivering excellent Customer Care. Thank you for your positive feedback! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for the high recommendation! We appreciate you choosing Holm Automotive for your needs. Our team, including Jamie, Gary, Chuck, Lora, and Lance, strives for excellence in all we do, embodying our commitment to Excel. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

It's wonderful to hear about your consistently positive experiences with our Service Department! We truly value your loyalty as both a vehicle purchaser and a service customer. Our team, including Jamie, Chuck, and Lora, are dedicated to providing efficient service and upholding our commitment to Customer Care. We aim to be industrious in our work and ensure your vehicles are always well taken care of. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for sharing your experience. We sincerely apologize that the wrong part was initially ordered for your vehicle. However, we are glad to hear that our team, including Kim and Lora, worked diligently to make things right by assisting with your car rental and delivering your vehicle. This reflects our commitment to Concern For Others and our Determination to find solutions for our clients. We are happy to know your vehicle is running well! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're happy to hear that you experienced fast service and had no problems. Providing quick and efficient service is always our goal. Lora Simmons, and our entire service team, are dedicated to getting you back on the road as smoothly as possible. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.