Lokey VW
Lokey VW at Lokey Volkswagen
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Lokey VW

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Lokey Volkswagen

27850 US Hwy 19 N
Clearwater, FL 33761

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4.6
219 Reviews
4.6

219 Reviews

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219 Reviews of Lokey VW

December 15, 2024

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Employee Rating

Lokey VW is a class act. They go out of their way to make sure you've got just what u wanted,can afford and help you find it. I've bought 4 cars from the Lokey Family and fee More

by lisamozingo975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Belviso, Danny Wagner, Andrew Morneau , Tom Martin, Tom Sarge

November 23, 2024

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Employee Rating

During a very trying time Lokey Volkswagen helped me get into a car that I am very happy with! Thank you all for all your help! More

by sonjab73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Carannante

Dec 10, 2024

Lokey Volkswagen responded

Hi Sonjab, We regret to hear that you were going through a trying time, but so glad we could help you during such a challenging time and that you’re happy with your new car. It's our priority to make the car-buying process as smooth and stress-free as possible, and we’re grateful for the opportunity to assist you. If there’s anything else we can do for you in the future, don’t hesitate to reach out. Thanks again for choosing Lokey Volkswagen, and we wish you many happy miles ahead! Thank you for your business! - Alex & The Lokey Family

November 15, 2024

Dealership Rating
Employee Rating

Austin was easy to deal with and responsive to texts, however, I have never received copies of all the paperwork that I signed or my registration. More

by gkbotz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 10, 2024

Lokey Volkswagen responded

Good afternoon, Thank you for taking the time to leave your review. We're glad to hear that your purchase experience with Austin was smooth and that he was responsive to your needs. However, we do sincerely regret to hear about the situation regarding your paperwork & registration. Thank you for taking our call earlier regarding this. We are extremely happy to hear that you did in fact receive your registration, however, we are disappointed in our Finance team for not getting this to you in a priority manner. We realize the seriousness with not having proper documentation for your new vehicle. We truly appreciate your business, and we are committed to turning this around and providing you with the service you deserve. Thank you again for sharing your experience, and again we are deeply sorry for this matter and can ensure that this will not be the case if you decide to purchase a vehicle with us again in the future. We hope to be able to serve you and your family again! - The Lokey VW Family & Austin

November 10, 2024

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I had just lost my car in the hurricane and was quite distraught. Alex was very patient with me. He made my very difficult day a lot easier. More

by saintjt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Carannante , Chet and Taylor K

Dec 10, 2024

Lokey Volkswagen responded

Hi there, First off, we are truly sorry to hear about the loss of your car in the hurricane. We understand how overwhelming that must have been. We're so glad to hear that Alex was able to offer you the support and patience you needed during such a difficult time. He truly cares about helping his customers, and it's wonderful to know he made your day a little easier. If there’s anything else we can do to assist you, please don’t hesitate to reach out. We’re here for you, and we appreciate you choosing Lokey Volkswagen!

November 04, 2024

Dealership Rating
Employee Rating

Great deal - efficient & smooth experience from start to finish! Will recommend this dealer to all my friends & family More

by rler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Carannante

Dec 10, 2024

Lokey Volkswagen responded

Hi there, We appreciate you sharing your experience and leaving your feedback! Very happy to know you experienced an efficient and smooth experience here at Lokey VW and we thank you for the 5-stars! Don't forget about our $200 customer referral program where for every customer referral sent that results in a vehicle purchase we send you as the referrer $200! We hope you enjoy your newest vehicle & look forward to serving you, your friends & family in the years to come! - Lokey VW

November 03, 2024

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Employee Rating

Very helpful, and willing to work with customers. Joe haig was extremely helpful, patient, and kind. More

by adam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Haig, Thomas Suggs

Dec 10, 2024

Lokey Volkswagen responded

Hi there Adam, Thank you for taking the time to leave us here at Lokey VW a review & providing your feedback. We noticed you had a pleasant experience with us, Joe & Tom, but that you left 4-stars. We would love to know what we could have done better to earn that 5th star? We hope to hear back from you with more insight into you experience and we look forwarding to serving you many times to come in the future! For now, we hope you are enjoying your newest vehicle to the best of your ability! - Lokey VW

October 28, 2024

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We walked in and there was Joe Haig! He greeted us warmly and I said I was interested in the Atlas Sport. He knew immediately that what I should look at was the Tiguan but first he sho More

by laurel.bedig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Haig , Taylor the awesome finance guy!

October 03, 2024

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Employee Rating

Never again let down and ignored. Two cars still have issues yet to be fixed. We Reached out to owner, nothing management run around and ultimately is a big let down. All this even More

by al18yoda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joe Haig, Danny Wagner, Matt Lokey , General manager.

September 28, 2024

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Jeremy was amazing! Truly wanted to see me in the car that fit me best! A pleasure to work with! Highly recommend! More

by AJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 28, 2024

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Employee Rating

I have used Lokey for 10 years and purchased multiple vehicles through them. Alessio was able to get me into an Atlas within my price range and I couldn't be happier. More

by Seskah
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Danny Wagner, Alessio Vitello

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