Lloyd Howell

ALL STAR TEAM ! !!! I arrived close to closing running late for a scheduled appointment and was merely going in to reschedule. I was met by a young man named (Alexx !!! I arrived close to closing running late for a scheduled appointment and was merely going in to reschedule. I was met by a young man named (Alexxio Gonzalez) who explained he would be happy to assist and no need to reschedule. Alexxio was very polished and knowledgable answering my questions and when he needed clarity for my request he quickly expedited to manager. Alexxio offered refreshments while he briefly stepped out. Upon return he was accompanied by manager (Lloyd Howell) who smiled and said the magic words I was waiting to hear………YES! We can definitely make that happen for you Ms. Robertson! Before leaving I stated to Alexxio “ you have been very helpful and I’m sure your manager is proud of you” as he had informed he was fairly new to the team and replied with sincerity “ I hope so” The positive energy,,transparency and clear communication skills were EXCEPTIONAL and very much appreciated! More

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Dealership has always been a friendly and helpful place to shop. Staff is courteous and friendly. to shop. Staff is courteous and friendly. More

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Alexxio was awesome, 10/10! He is a great salesperson, and I will definitely be recommending him to others. He kept me updated on everything, and I appreciate him for that! The He is a great salesperson, and I will definitely be recommending him to others. He kept me updated on everything, and I appreciate him for that! The staff at Casey was amazing! They went above and beyond and explained everything in great detail, which I appreciate a lot! I received check up text, emails, and phone calls throughout my entire process. I appreciate each and every one of them for all of their amazing hard work. More

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Great dealership. Very clean & open. Employees are nice and helpful. They even gave me a ride to grab some lunch. Very clean & open. Employees are nice and helpful. They even gave me a ride to grab some lunch. More

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I have purchased 5 vehicles from this dealer over the years. Each time I receive excellent customer service and encounter professional staff that go out of their way to ensure your comfort. Joe Hargrave years. Each time I receive excellent customer service and encounter professional staff that go out of their way to ensure your comfort. Joe Hargraves is by far the most knowledgeable client advisor I have ever encountered and have purchased 3 vehicles with his assistance. The BMW genius staff helped acclimate me to my new vehicle. Lloyd the general sales manager is one of the best, always takes the time to explain terms and answers questions to ensure I have a good understanding More

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I’ll start by saying I’m not an easy person to work with on the sale of vehicles. However Matt at Casey bmw from start to finish was patient and understanding. He continued to work with me trying to find a on the sale of vehicles. However Matt at Casey bmw from start to finish was patient and understanding. He continued to work with me trying to find a car within my budget that I was in love with! He was willing to work with me doing even on his personal time. Answering questions and offering to meet me at the dealership. I will go back to see Matt time and time again because of this experience. More

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Sharonda was amazing to work with. She made my purchase easy and the entire staff made me feel like family. I love Casey BMW. She made my purchase easy and the entire staff made me feel like family. I love Casey BMW. More

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Casey BMW and Alexxio made the car buying experience stress free and enjoyable. Once we agreed on everything and set up an appointment to sign the paperwork, they made it a quick and easy transaction. H stress free and enjoyable. Once we agreed on everything and set up an appointment to sign the paperwork, they made it a quick and easy transaction. Highly recommend Alexxio for your next car buying experience. More

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Alexio’s customer service was top notch. He provided timely and accurate information that contributed to our purchase. He provided timely and accurate information that contributed to our purchase. More

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Just purchased 2024 M340I. Joe Hargraves and his team: Lloyd and Amanda were outstanding!! Everyone went above and beyond to ensure the delivery of my car, from the special o Joe Hargraves and his team: Lloyd and Amanda were outstanding!! Everyone went above and beyond to ensure the delivery of my car, from the special order to the delivery process were smooth and seamless! That is a top notch professional dealer! Thanks Casey!!! More

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