Lloyd Howell
Lloyd Howell at Casey BMW
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Lloyd Howell

General Sales Manager

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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4.9
263 Reviews

I began my retail automotive career at the Casey Auto Group in 1998, working up through sales and management positions, including Internet Sales and General Sales Manager. As General Manager of Casey BMW we have become a leader in Customer Satisfaction for both Sales and Service. Retired from the US Navy and a die hard Philadelphia Eagle Fanatic!

Dealership Experience

21 yrs, 11 mos

Industry Experience

26 yrs

Specialties & Trainings

2012 BMW Profiles in Achievement (New Vehicles Sales Manager) - Platinum

2013 BMW Profiles in Achievement (New Vehicles Sales Manager) - Platinum

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4.9

263 Reviews

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263 Reviews of Lloyd Howell

November 19, 2024

Dealership Rating
Employee Rating

Dealership has always been a friendly and helpful place to shop. Staff is courteous and friendly. More

by johnston21
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

November 03, 2024

Dealership Rating
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Alexxio was awesome, 10/10! He is a great salesperson, and I will definitely be recommending him to others. He kept me updated on everything, and I appreciate him for that! The More

by Danni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexxio Gonzalez , The finance manager was awesome sauce, he is very good at his job!

October 26, 2024

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Great dealership. Very clean & open. Employees are nice and helpful. They even gave me a ride to grab some lunch. More

by saulgustama
Sales Price Transparency
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Recommend Dealer
Yes

September 05, 2024

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I have purchased 5 vehicles from this dealer over the years. Each time I receive excellent customer service and encounter professional staff that go out of their way to ensure your comfort. Joe Hargrave More

by Latrina L.
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hargraves , Emory

August 30, 2024

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I’ll start by saying I’m not an easy person to work with on the sale of vehicles. However Matt at Casey bmw from start to finish was patient and understanding. He continued to work with me trying to find a More

by Comfortcontrol195
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Tankersley

August 13, 2024

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Sharonda was amazing to work with. She made my purchase easy and the entire staff made me feel like family. I love Casey BMW. More

by fatand79
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emery Draughn, Sharonda Plummer , Bill Gooden

July 29, 2024

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Employee Rating

Casey BMW and Alexxio made the car buying experience stress free and enjoyable. Once we agreed on everything and set up an appointment to sign the paperwork, they made it a quick and easy transaction. H More

by nicholaspalat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexxio Gonzalez

Aug 06, 2024

Casey BMW responded

I'm delighted to hear that Casey BMW and Alexxio made your car-buying experience stress-free and enjoyable. It's great when the process is smooth and efficient, especially when it comes to finalizing the paperwork. Your recommendation of Alexxio will surely help others looking for a reliable and hassle-free car buying experience. If there are any particular aspects of the service you found especially noteworthy, feel free to share!

July 06, 2024

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Alexio’s customer service was top notch. He provided timely and accurate information that contributed to our purchase. More

by Nick
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Alexxio Gonzalez , Bill Gooden

Jul 08, 2024

Casey BMW responded

Thank you for your feedback. We are thrilled to hear that Alexio's customer service exceeded your expectations. Providing timely and accurate information is a priority for us, and we're glad it contributed to your purchase decision. We appreciate your business and look forward to assisting you again in the future.

June 28, 2024

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Employee Rating

Just purchased 2024 M340I. Joe Hargraves and his team: Lloyd and Amanda were outstanding!! Everyone went above and beyond to ensure the delivery of my car, from the special o More

by deealex
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Hargraves, Amanda Martinez

Jul 08, 2024

Casey BMW responded

Congratulations on your new 2024 M340I! It's fantastic to hear that Joe Hargraves, Lloyd, and Amanda provided you with outstanding service throughout the process. Ensuring a smooth and seamless delivery from special order to final delivery is what we aim for at Casey BMW. If you have any more feedback to share or if there's anything else we can assist you with, please let us know. Enjoy your new ride!

June 19, 2024

Dealership Rating
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Bill Gooden the finance manager, Lloyd Howell the general sales manager and Alexxio provided an amazing purchasing experience. Lloyd FaceTimed me so I could see the vehicle and he ran all of the numbers pri More

by DrJStlouis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexxio Gonzalez , Bill Gooden, My BmW genius was a female I don’t remember her name but she was so informative

Jul 08, 2024

Casey BMW responded

Thank you for sharing your outstanding experience at Casey BMW! It's wonderful to hear that Bill Gooden, Lloyd Howell, and Alexxio provided you with such excellent service throughout the purchasing process. Utilizing FaceTime and preparing all the details beforehand demonstrates their commitment to ensuring a smooth and efficient experience for you. If there's anything more you'd like to share or if you have further feedback, feel free to let me know. We appreciate your recommendation and look forward to assisting you in the future!

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