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Lloyd Facen
376 Reviews
376 Reviews
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376 Reviews of Lloyd Facen
September 26, 2018
Excellent Customer Service My experience with buying a Chevrolet has been exemplary. Everything was delivered as promised. Michael has been very helpful in guiding me through My experience with buying a Chevrolet has been exemplary. Everything was delivered as promised. Michael has been very helpful in guiding me through the process and teaching me the functionality within the vehicle. He even went the extra mile “literally” to come to my house on his day off to pick up the vehicle I traded. More
by raa981&
Other Employees Tagged: Michael Leatherwood
September 15, 2018
5 star experience Couldn't have asked for a better experience. We never felt pressured, no games or gimmicks. We were shown multiple vehicles even though it was pouring Couldn't have asked for a better experience. We never felt pressured, no games or gimmicks. We were shown multiple vehicles even though it was pouring down rain. Lloyd really went above and beyond to make sure we were satisfied. All staff was extremely friendly as well. More
by Robin2024
Other Employees Tagged: Bret Morris
August 29, 2018
The name fits there customer service. Five Stars!!! this is the best car buying experience I have ever had. Everyone treated me with respect and didn’t try to focrce me to buy. They made sure I got what this is the best car buying experience I have ever had. Everyone treated me with respect and didn’t try to focrce me to buy. They made sure I got what asked for and at the end, I walked away with the truck I wanted. Thank you to the Five Star Chevy team!!!!! More
by Timber Time
Other Employees Tagged: David King, Michael Leatherwood, Jason Volk
August 16, 2018
Joe is Great. I bought a car and only four days later the engine light came on. I was assured that it had passed their rigorous inspection. When I spoke to the new I bought a car and only four days later the engine light came on. I was assured that it had passed their rigorous inspection. When I spoke to the new car manager, he looked down on me for buying used and didn’t seem interested in helping me. Joe was amazing and took great care of me. He agreed that the part shouldn’t be my fault and mine to pay. If it wasn’t for Joe, I wouldn’t be coming back. Service department was amazing, but sales was less than a five star experience. More
by DogLover1994
Other Employees Tagged: Todd Carroll, Michael Leatherwood, Joe Marchbanks, Dale Shelton
August 03, 2018
I went in for a recall and ended up with a new car! Mr. Pak would be proud of the work that Lloyd Dell andMike did to ensure that me as a single mom went home secure I Mr. Pak would be proud of the work that Lloyd Dell andMike did to ensure that me as a single mom went home secure I More
by Achacon
Other Employees Tagged: Michael Leatherwood, Dale Shelton
July 28, 2018
Danny Umana and Nereyda Umana Lloyd Facen was awesome! So glad he was the one helping us out. He treated us and made us feel like we were part of his family. He made us feel comfor Lloyd Facen was awesome! So glad he was the one helping us out. He treated us and made us feel like we were part of his family. He made us feel comfortable even though we were nervous about purchasing a brand new vehicle. Thank you so much Lloyd for making our experience as simple as can be. Thank you for everything you did. We can say we are both happy to be part of the chevy family. My new silverado made me happy! More
by Umanad83
July 09, 2018
One of the best car buying experiences I’ve ever had! This is my 5th Chevrolet vehicle buy since 2012 and it is the best car buying experience I’ve ever had. This dealership really took good care of me f This is my 5th Chevrolet vehicle buy since 2012 and it is the best car buying experience I’ve ever had. This dealership really took good care of me from the sales person Lloyd Facen to all of the members of the team. It was a very long and extremely hot day I looked at several cars and trucks; I didn’t know what I was ready to buy and they really helped me narrow it down. Every person was extremely professional as well as a lot of fun to work with. I’ve been associated with two other dealerships and by comparison the service here is superb! I would highly recommend this dealership to anyone who is looking to buy an awesome Chevrolet. Chevy til I die! More
by Bfaith
Other Employees Tagged: Ali Delao, Michael Leatherwood, Alfonso "Fonzy" Pelayo, Jason Volk
July 03, 2018
Great experience Mr Lloyd did an amazing job on handling our needs, he kept in contact with me. Great Experience in general will recommend them to my family and frie Mr Lloyd did an amazing job on handling our needs, he kept in contact with me. Great Experience in general will recommend them to my family and friends More
by Teijondria
June 25, 2018
1st. Class I experienced the most relaxing, attentive and understanding of my needs from start to finish. All began with the Dynamic Host Mr." Lloyd Facen " and I experienced the most relaxing, attentive and understanding of my needs from start to finish. All began with the Dynamic Host Mr." Lloyd Facen " and his Fabulous Five Star Teammates. More
by Chas H.
Other Employees Tagged: Gaby Caballeno, Todd Carroll, Inez Cruz, David Greenleaf, Michael Leatherwood, Joe Marchbanks, Bret Morris, Lupe Ysla, Mechanical Staff
June 25, 2018
Went over and beyond. Lloyd Facen is a great salesman. Very personable and worked diligently to get everything we needed. The entire staff is very friendly and knowledgable Lloyd Facen is a great salesman. Very personable and worked diligently to get everything we needed. The entire staff is very friendly and knowledgable. They have an efficient team of employees. More
by Tam21
Other Employees Tagged: Frank Kaisler
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