Lloyd Facen | Page 19

The car buying process at Five Star Chevy was quick and seamless. Lloyd was there ready for me to test drive the vehicle when I arrived and super knowledgeable and friendly when it came to numbers. The pri seamless. Lloyd was there ready for me to test drive the vehicle when I arrived and super knowledgeable and friendly when it came to numbers. The price was upfront and there were no magical prices that appeared when I came to the numbers, we told them what we wanted to spend and they got us to that number with no issues. Will for sure be coming back for my next vehicle. More

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Lloyd is AMAZING. He made the process easy and fast. Thank you Lloyd from a happy customer. Helene He made the process easy and fast. Thank you Lloyd from a happy customer. Helene More

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Great personnel. Very helpful in figuring out the problems my truck was experiencing. Courteous, prompt service. Very helpful in figuring out the problems my truck was experiencing. Courteous, prompt service. More

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Awesome job! Saw my needs and wants, and got the new 2022 chevy blazer! Thank you Lloyd and 5 star chevy for not only making this happen but making it happen fast Saw my needs and wants, and got the new 2022 chevy blazer! Thank you Lloyd and 5 star chevy for not only making this happen but making it happen fast! In and out within 2hrs to make my meeting in Fort worth on time!!! More

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O my God from the start Lloyd was the bomb dot come. I didn't have an appointment and he still greeted me with respect. So open on what was best and what he could do. Man I'm so impressed and happy wi I didn't have an appointment and he still greeted me with respect. So open on what was best and what he could do. Man I'm so impressed and happy with the whole day. Thanks More

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Lloyd was an amazing person to work with for me and my boyfriend to get a new lease. Not only did he seriously help us get the price we wanted he also showed true empathy in helping us pick out the car we boyfriend to get a new lease. Not only did he seriously help us get the price we wanted he also showed true empathy in helping us pick out the car we want. He made sure to let us know all the updates on the car while we were deciding the past few months on what to do. Truly helped us pick the right car and we will 100% be back to buy or lease another car from him. More

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Once again Lloyd took care of me, this is the second time in less than a year that I have worked with Lloyd and James Cassels they have been a big help to me in my buying decisions. I will always buy my Chev in less than a year that I have worked with Lloyd and James Cassels they have been a big help to me in my buying decisions. I will always buy my Chevy's from Five Star. Thanks again for your help guys! More

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We are extremely pleased with the customer service and overall excellence we received while under Lloyds care. He is kind, efficient, honest and thorough. Highly recommend!! overall excellence we received while under Lloyds care. He is kind, efficient, honest and thorough. Highly recommend!! More

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For starters, I went home with a vehicle and that says a lot. My car was stolen in November 2021. In January 2022, I began the journey of finding a new vehicle…with higher prices and during the pandemic, I lot. My car was stolen in November 2021. In January 2022, I began the journey of finding a new vehicle…with higher prices and during the pandemic, I wanted to pull out my hair! I had specific features that I wanted in my next vehicle that seemed obtainable to me but a nightmare to find. During my search, I went to over 20 dealerships; you won’t believe the things I went through. Vehicles with mechanical issues, dishonest salespeople, dealerships over an hour away, and much, much more. On March 3, 2022 at 6:30PM, I found my dream vehicle online. I was an hour away and made it to the dealership at 7:30PM. Lloyd F. was my salesperson. He stayed past 9PM and the dealership closed at 8PM. He made sure I test drove the vehicle, went over the Carfax, and signed all necessary paperwork. I still didn’t leave home with the vehicle (for other reasons of my own). The next morning, Mr. Facen gave me a call to check on things. He assured me that everything was going to be okay. He connected me with the financing department and the rest was history. Mr. Facen was positive and never once pushy, rude, or fast talking. Instead, he was funny, patient, knowledgeable and pleasant. Take it from me, Mr. Facen was/is by far, the best and he made this exhausting journey peaceful. I left the dealership with a smile and I’m still smiling. The next day Mr. Facen called me to check on things and they are still going well. Thank you so much Mr. Facen. More

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What can I say. Well Mr. Facen is DEFINITELY a ANGEL sent from GOD! He will work with you, fight for you, be honest and walk with you through the whole process. When Well Mr. Facen is DEFINITELY a ANGEL sent from GOD! He will work with you, fight for you, be honest and walk with you through the whole process. When I say AWESOME customer service, he has it. If I could give him 100 stars I would. I would recommend Ray Charles and Stevie Wonderful to Mr. Facen. Y’all he is awesome!!!! I can’t stop talking about him. I’ve never experienced great customer service like that when buying a car. This is one car salesman I stand behind 10 toes down!!! More

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