Lizz Castillo
Lizz Castillo at Beck & Masten Buick GMC South
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Lizz Castillo

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Beck & Masten Buick GMC South

12820 Gulf Fwy
Houston, TX 77034

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Lizz Castillo

October 23, 2024

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Employee Rating

Great customer service. everyone was helpful and nice. I would recommend the dealership to friends and family More

by Cindy.montalvo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roy Wolf

Oct 25, 2024

Beck & Masten Buick GMC South responded

Hi Cindy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2024

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Employee Rating

Exceptional… The knowledge of Lizz Castillo on the availability and interest in helping me with my needs was fantastic. Finance department was quick and on point. Truly recommend More

by Royser90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2024

Beck & Masten Buick GMC South responded

Hi, thanks for your praise and kind comments about Lizz and team. We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2024

Dealership Rating
Employee Rating

Friendly staff, no pressure, easy process and best of all, a great deal! We visited another dealership prior to visiting Beck & Masten and they were high pressure, played games and were not friendly. The More

by larrygurganus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi

Aug 09, 2024

Beck & Masten Buick GMC South responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2024

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Employee Rating

We are very pleased with our new GMC Yukon. The Sales process was very fair, thorough, and efficient with Robert, Lizz, and Roy. With my next purchase, Beck and Masten South will be at the to More

by joeschmid76
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Roy Wolf , Robert

Jul 28, 2024

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 16, 2024

Dealership Rating
Employee Rating

Everything all good except they should have more technicians people cause they have to many advisers my opinion More

by gabriel.ortiz7816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2024

Beck & Masten Buick GMC South responded

It's great to hear that you've had positive experiences with us overall, and we appreciate your feedback. We understand your concern about having more technicians compared to advisors. We constantly evaluate our staffing levels to ensure efficient service delivery and will consider your suggestion for improving our operations. Thank you for sharing your thoughts with us!

March 26, 2024

Dealership Rating
Employee Rating

Excellent customer service and amazing help with the search and financial part of buying a new car More

by Lauraesther03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi

Mar 28, 2024

Beck & Masten Buick GMC South responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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