Lisa Onderko
Service Advisor
Ken Ganley Toyota Pittsburgh
1110 Clairton Boulevard
Pleasant Hills, PA 15236
313 Reviews
Write a Review313 Reviews of Lisa Onderko
December 01, 2024
Josh was very attentive and made sure my car was taken care of. He was able to answer any question I had and was very knowledgeable. care of. He was able to answer any question I had and was very knowledgeable. More
Other Employees Tagged: Steve Sylvis, Josh Bruce
November 27, 2024
Great service and they always do it with a smile. Excellent customer service in the service department every time we visit for anything our Toyota needs. Excellent customer service in the service department every time we visit for anything our Toyota needs. More
Other Employees Tagged: Jared Fleming, Steve Sylvis, Josh Bruce , Iian Mccloud
November 09, 2024
As always Lisa in service set an appointment that was convenient for my schedule she kept me aware of what was going on with my vehicle. She and the service technician got me done correctly and efficient convenient for my schedule she kept me aware of what was going on with my vehicle. She and the service technician got me done correctly and efficiently. More
November 07, 2024
I was completely satisfied with service I received. I would highly recommend them to both family and friends. I would highly recommend them to both family and friends. More
Other Employees Tagged: Steve Sylvis, Josh Bruce
November 07, 2024
I had a recall appointment to this dealership and was waiting there around 1 h. Lisa was great! However, they cleaned my car so surface of the car wiped off. Also they took off TPMS error but after 10 m waiting there around 1 h. Lisa was great! However, they cleaned my car so surface of the car wiped off. Also they took off TPMS error but after 10 min drives, it appeared again. Generally, they reprogrammed recalls but it is not noticeable for me. More
November 05, 2024
Oil pan repair noted that the plug was stripped. The dealer changes my oil, so the damage would’ve been done by them. Also, the noted one day repair on a Friday extended over the weekend to Monday. The dealer changes my oil, so the damage would’ve been done by them. Also, the noted one day repair on a Friday extended over the weekend to Monday. My appointment was at 8:00 on Friday and it wasn’t pulled in until after 1:00pm on Friday. I know things happen, but it seems like poor planning on their part. More
November 02, 2024
I really like this dealership I have had my Tacoma serviced there through out of it’s 6 years of ownership and now I have purchased a New Tundra from them and been through two service appointments wi serviced there through out of it’s 6 years of ownership and now I have purchased a New Tundra from them and been through two service appointments with it. Never once have I thought that I was being sold parts or services I didn’t need or felt skeptical in any way. If you’re looking to purchase Ken Ganley Toyota was hands down the best price in city when I bought my new truck and I wasted plenty of my time searching and driving around to other dealers believe me. Nick Marshall would be my suggested salesman, he really worked a solid deal for me. If they are not close by for you it is worth the drive to take a look. More
Other Employees Tagged: Nick Marshall, Steve Sylvis
October 29, 2024
The experience at Ken Ganley car dealership and service station was a very good experience with nice people throughout the process of getting my car serviced. station was a very good experience with nice people throughout the process of getting my car serviced. More
October 29, 2024
Very dissatisfied and disappointed. Brought car in for an oil change… check on air pressure on tires since the tire light was on… tire rotation and asked for a burnt out headlight to b Brought car in for an oil change… check on air pressure on tires since the tire light was on… tire rotation and asked for a burnt out headlight to be replaced…. First complaint… oil change was completed. However fluids were not topped offed as stated and as they have always done it the past. Next… tire pressure was not checked and the check tires light is still on… when they tried to replace the headlight they could not get it back in . They stated it was a problem with the socket but did not give me any details. I requested for it to be fixed and they stated they didn’t have time and made me schedule another appointment. I asked them to tell me was was wrong so I could handle it and the service vice advisor said they didn’t have anyone to look at it to even tell me how to get it fixed. The service advisor just wanted to get me out the door. I always take my car to the dealership for the convenience…and I don’t mind paying a little more for it however I will not be returning. Finally… there was some sort of extra service charge on the bill that was not even disclosed to me. Overall horrible experience. They lost a customer. More
Other Employees Tagged: Josh Bruce
October 23, 2024
Fantastic and excellent service all went well and everything went fine very pleasant experience thanks everything went fine very pleasant experience thanks More
Other Employees Tagged: Justin Yelling, John Fera, Christopher Pestino, Jared Fleming, John Mesko, Robert Killmeyer, Steve Sylvis, Josh Bruce