Lisa Onderko
Lisa Onderko at Ken Ganley Toyota Pittsburgh
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Lisa Onderko

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.4
313 Reviews
4.4

313 Reviews

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313 Reviews of Lisa Onderko

December 01, 2024

Dealership Rating
Employee Rating

Josh was very attentive and made sure my car was taken care of. He was able to answer any question I had and was very knowledgeable. More

by rachel.oeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis, Josh Bruce

Dec 02, 2024

Ken Ganley Toyota Pittsburgh responded

Rachel, thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 27, 2024

Dealership Rating
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Great service and they always do it with a smile. Excellent customer service in the service department every time we visit for anything our Toyota needs. More

by AMG81614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Fleming, Steve Sylvis, Josh Bruce , Iian Mccloud

Nov 29, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

November 09, 2024

Dealership Rating
Employee Rating

As always Lisa in service set an appointment that was convenient for my schedule she kept me aware of what was going on with my vehicle. She and the service technician got me done correctly and efficient More

by JTCRAMER160
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 11, 2024

Ken Ganley Toyota Pittsburgh responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 07, 2024

Dealership Rating
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I was completely satisfied with service I received. I would highly recommend them to both family and friends. More

by DINNERGIRL2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis, Josh Bruce

Nov 11, 2024

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

Nov 11, 2024

Ken Ganley Toyota Pittsburgh responded

Hello, we strive for your satisfaction, and it is great to see you had such a positive experience at Ken Ganley Toyota Pittsburgh. Thanks for the recommendation, and have an amazing day!

November 07, 2024

Dealership Rating
Employee Rating

I had a recall appointment to this dealership and was waiting there around 1 h. Lisa was great! However, they cleaned my car so surface of the car wiped off. Also they took off TPMS error but after 10 m More

by aitmaganbetovbexultan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 11, 2024

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 05, 2024

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Employee Rating

Oil pan repair noted that the plug was stripped. The dealer changes my oil, so the damage would’ve been done by them. Also, the noted one day repair on a Friday extended over the weekend to Monday. More

by jgyure1510
Service Time
Recommend Dealer
No
Nov 06, 2024

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 02, 2024

Dealership Rating
Employee Rating

I really like this dealership I have had my Tacoma serviced there through out of it’s 6 years of ownership and now I have purchased a New Tundra from them and been through two service appointments wi More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Marshall, Steve Sylvis

Nov 04, 2024

Ken Ganley Toyota Pittsburgh responded

Scott, It's fantastic to hear that Nick provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Toyota Pittsburgh!

October 29, 2024

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The experience at Ken Ganley car dealership and service station was a very good experience with nice people throughout the process of getting my car serviced. More

by patrickflannery9
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you, Patrick! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

October 29, 2024

Dealership Rating
Employee Rating

Very dissatisfied and disappointed. Brought car in for an oil change… check on air pressure on tires since the tire light was on… tire rotation and asked for a burnt out headlight to b More

by CZ4606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Bruce

Nov 01, 2024

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 23, 2024

Dealership Rating
Employee Rating

Fantastic and excellent service all went well and everything went fine very pleasant experience thanks More

by SADLERE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

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