Lisa Millspaugh | Page 21

I never had any issues with Abram as my service advisor multiple times. Once he was moved to parts I feared that no one would tend to me the same as I was right. My most recent experience was filled with n multiple times. Once he was moved to parts I feared that no one would tend to me the same as I was right. My most recent experience was filled with no communication from the dealership, no one in any department picking up the phone for 2 days, my vehicle was left there for 2 days and I was being told it would need a 3rd day for a simple recall and wiper motor change. When I finally did get a Lisa on the phone she was very negative and gave me attitude as if I was in the wrong for being upset. She then proceeded to believe that she transferred me to someone, but didn’t and I could hear her badmouthing me to her colleagues. I wasn’t offered a Lyft to get my vehicle back. I wasn’t offered a rental that my warranty covered. I wasn’t taken care of at all. It wasn’t until after multiple days and calls I reached the service manager Ron who told me my vehicle would be ready within the hour. I arrive and was given a $900 bill and after some back and fourth, the clerk spoke with Ron who assured that the job was covered under warranty. Horrible experience. More

by santiagoj330 Verified Customer Verified Customer

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Awesome service to have my Abs software updated. TY- Patrick. I ll be back.TY TY- Patrick. I ll be back.TY More

by wingnutwg Verified Customer Verified Customer

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Lisa is an amzing knowledgeable rep. Expect honesty and clarity when discussing your vehicle. Thank you! Expect honesty and clarity when discussing your vehicle. Thank you! More

by mhildreth987 Verified Customer Verified Customer

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Service advisor here are great. Very helpful answering all my questions I will continue getting my service done here. Very helpful answering all my questions I will continue getting my service done here. More

by jccool1999 Verified Customer Verified Customer

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I'm very pleased with the service and staff Orlando my service rep was very helpful service rep was very helpful More

by Tarman1334 Verified Customer Verified Customer

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From the moment I interacted with Lisa, I was struck by her warmth, professionalism, and genuine commitment to customer care. She goes out of her way to ensure every concern is handled with attention and r her warmth, professionalism, and genuine commitment to customer care. She goes out of her way to ensure every concern is handled with attention and respect, making the entire experience feel effortless and personalized. What truly sets Lisa apart is the way she communicates—always complimentary, uplifting, and solution-focused. Her positive demeanor not only improves the atmosphere but also reassures you that you're in good hands. Whether addressing a simple question or resolving a complex issue, Lisa delivers consistent excellence. It’s rare to encounter someone who embodies the spirit of service so effortlessly. She’s a gem in the department and a role model for outstanding customer interaction. Highly recommended! More

by A C Verified Customer Verified Customer

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Lisa was fantastic, I would bring my Jeep there again. An honest dealership I feel I can trust. An honest dealership I feel I can trust. More

by fmilo413 Verified Customer Verified Customer

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Nice and courteous people, nice waiting area with beverages if you should want any and an unexpected car wash beverages if you should want any and an unexpected car wash More

by little_debbie424 Verified Customer Verified Customer

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Thanks for great service and taking good care of my car. I will be back. I will be back. More

by roberteco Verified Customer Verified Customer

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Excellent experience! Fast, professional and friendly. Highly recommend Cape Coral Jeep Dodge Ram for sales and Service Fast, professional and friendly. Highly recommend Cape Coral Jeep Dodge Ram for sales and Service More

by michaelprov51 Verified Customer Verified Customer

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