Lisa Millspaugh | Page 13

The purchase of my new ram tungsten has been one of the worst experiences ever! I'm still waiting for the service department to fix some issues with the truck that I did not originally purchase. It was a s worst experiences ever! I'm still waiting for the service department to fix some issues with the truck that I did not originally purchase. It was a substitute of the truck I purchased after the first one was sold from underneath me. The truck I was provided already had 97 miles before they put 200 miles on it to drive it to the dealership. It has these high mirrors on it. Nothing like any other tungsten on the lot. Someone has driven it. Someone put tinted windows in it. There are issues with it. Furthermore, it's not even a truck I wanted. I had the insurance company place coverage on the first truck then I had to call them to change coverage to a different truck because the first one was gone very difficult to get anybody to show compassion about my frustrations. All I want is the current truck to be repair repaired to where it is considered brand new. I'm not trying to say anything about other vehicles but this is a top-of-the-line vehicle that you sell over $90,000 of my money and I can't have anyone understand that they need to fix this stuff ASAP. I have a torn seat and the paint has weathered from sitting in a lot somewhere. The salesman I was working with was no longer available after the first truck was sold out from underneath me. I believe the supervisor took over from there to go get this other truck, which I am positive he knew the difference because he had another young kid meet me at the building to pick up the truck. He was not there himself to deliver it. Lisa in the service department was handed my More

by BHEFFNER17 Verified Customer Verified Customer

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Micheal my service advisor was outstanding. heveirked with the warranty company and helped out a fellow dodge boy fix my 300s to spec. No nonsense and he was courteous and cool as a Bonus! He heveirked with the warranty company and helped out a fellow dodge boy fix my 300s to spec. No nonsense and he was courteous and cool as a Bonus! He is one of the best I've worked with in thirty years of hanging out at these dealerships. Thanks cdjr and Mike Keith P Fogarty More

by kfogarty0827 Verified Customer Verified Customer

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Lisa is awesome. Always helpful Lisa Millspaugh who works at Cape Coral Chrysler Jeep Dodge Ram is awesome. Always helpful and great with communication. Always helpful Lisa Millspaugh who works at Cape Coral Chrysler Jeep Dodge Ram is awesome. Always helpful and great with communication. More

by jkcrow02 Verified Customer Verified Customer

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Service was quick and efficient. Lisa was courteous and had me in and out pretty quickly. Lisa was courteous and had me in and out pretty quickly. More

by MRASHJR77 Verified Customer Verified Customer

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My service tech guy was amazing. He was insiteful and was informative throughout the entire process He was insiteful and was informative throughout the entire process More

by DANELLE.KEADY Verified Customer Verified Customer

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Good service good guys I don’t regret to take service with them thank you guys with them thank you guys More

by Ismael Verified Customer Verified Customer

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It was a good experience. My problem has been corrected and I appreciate Lisa's help My problem has been corrected and I appreciate Lisa's help More

by butlerdianam Verified Customer Verified Customer

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It took 4 day to replace a fuel pump and I had an appointment. Then the bait and switch with mail in the tire which I took to Firestone they put the car on the rack and checked all 4 tires inside and appointment. Then the bait and switch with mail in the tire which I took to Firestone they put the car on the rack and checked all 4 tires inside and outside, NO NAIL, NO LEAK! My last trip to this dealership! More

by brhawkin Verified Customer Verified Customer

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First of all my appointment was scheduled for 3:30 but when I got there the service associate it never should’ve been scheduled at that time do to the electrical problem. So I had to leave my truck overni when I got there the service associate it never should’ve been scheduled at that time do to the electrical problem. So I had to leave my truck overnight. I was not contacted the next day I had to call toward the end of the day to get any information. So the technician ran the test to find out where the draw was coming from and after all the testing it was the battery. Now this is what should have been done first thing. This cost me over 300 dollars to find out I have one bad battery. I have had a lot of work done with your dealership in the past and have been satisfied but this is unacceptable and I will be taking my business elsewhere. More

by mlsnews Verified Customer Verified Customer

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Profesional staff, good service and fast, definitely I come back for any car service or getting a new vehicle come back for any car service or getting a new vehicle More

by MALVAREZ4123 Verified Customer Verified Customer

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