Awesome interpersonal skills and professionalism with a
hassle-free experience. I came here a few times, however the latest was for some minor work.
hassle-free experience. I came here a few times, however the latest was for some minor work.
More
by LWJR
Service Price Transparency
Sep 30, 2024 -
Earnhardt Lexus responded
Thank you for your fantastic review! We're thrilled to hear you enjoyed your experience and appreciated our team's professionalism. We look forward to seeing you again for any future needs!
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
I have been coming here for a few years now to get
regular maintenance on my GX and have had a pleasant experience every time. My service advisor Lindsey P has been a delight to work with, and is alwa
regular maintenance on my GX and have had a pleasant experience every time. My service advisor Lindsey P has been a delight to work with, and is always friendly and welcoming. She has a good knowledge of what is happening to the car, and if she doesn’t have an answer to a question I have, she has no problem asking a service tech and getting back to me with an answer. I recently had some major mechanical problems with my truck and she went out of her way to make sure that everything was taken care of and that my experience was extraordinary. They give out loaners if you are getting maintenance done, and this really saves you a headache and gives you peace of mind that if it does take longer than expected, (such as in my case) you’re not out of a car. All in all Earnhardt Lexus has been great, of course they are the dealer and are sometimes more expensive than a corner shop, but they make your experience over the top and do everything they can do accommodate your needs.
More
by Hammonbennett
Service Price Transparency
May 09, 2024 -
Earnhardt Lexus responded
Hi Hammonbennett, thank you for sharing your positive experience with us at Earnhardt Lexus! We're thrilled to hear that Lindsey was able to provide exceptional service and make your experience extraordinary. We appreciate your loyalty and look forward to continuing to provide top-notch service for your GX.
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
Service was excellent and Lindsey Pierson did a great Job
always helpful.
everybody is always helpful
always helpful.
everybody is always helpful
More
by bbaird4
Service Price Transparency
Apr 29, 2024 -
Earnhardt Lexus responded
Thank you for the glowing review, bbaird4! We're thrilled to hear that Lindsey provided excellent service. We strive to provide top-notch customer service and are delighted that our team met your expectations. We appreciate your feedback and look forward to serving you again soon.
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
They had a good inventory of certified cars and the
pricing was both fair and reasonable and I walked out with the car I was looking for
pricing was both fair and reasonable and I walked out with the car I was looking for
More
by Wtblackman
Apr 29, 2024 -
Earnhardt Lexus responded
Hi Wtblackman, thank you for sharing your experience with us! We are thrilled to hear that you found the perfect car in our inventory. We aim to provide excellent service to all our customers and we are glad we could meet your expectations. We appreciate your feedback!
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
I always get great service at Earnhardt.
They listen to the problems carefully and make sure everything is addressed before returning the car, unlike many dealerships. Service is quick and
They listen to the problems carefully and make sure everything is addressed before returning the car, unlike many dealerships. Service is quick and thorough. Also, their parts department is helpful in finding exactly what I have needed always careful to search for the exact model year and trim level of the vehicles.
More
by ben944
Service Price Transparency
Apr 29, 2024 -
Earnhardt Lexus responded
Hi Ben, thank you for the fantastic review! We're thrilled to hear you consistently receive great service at Earnhardt Lexus. Our team takes pride in addressing your concerns thoroughly and efficiently. It's our pleasure to assist you in finding the exact parts you need. We look forward to serving you again soon!
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
We have a had a very good experience with the service at
Earnhardt Lexus. The staff is courteous, attentive, have provided us with a fantastic service experience.
Earnhardt Lexus. The staff is courteous, attentive, have provided us with a fantastic service experience.
More
by Pablo
Apr 22, 2024 -
Earnhardt Lexus responded
Hi Pablo! Thank you for taking the time to share your positive experience with us at Earnhardt Lexus. We are thrilled to hear that our staff provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future.
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
Always treated well at Earnhardt Lexus.
Ken in sales and Lindsey in service, take good care of me. Highly recommend.
Ken in sales and Lindsey in service, take good care of me. Highly recommend.
More
by Jeff Martin
Service Price Transparency
Feb 02, 2024 -
Earnhardt Lexus responded
Hi Jeff, thank you for your kind words! We're thrilled to hear that Ken and Lindsey provided excellent service. We appreciate your recommendation and look forward to serving you again in the future.
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
Richard has always been prompt, professional and ready
when we arrive for service. He is also knowledgeable of the features for our model. We would recommend him as a trustworthy service advisor.
when we arrive for service. He is also knowledgeable of the features for our model. We would recommend him as a trustworthy service advisor.
More
by douglashome1
Service Price Transparency
Jan 16, 2024 -
Earnhardt Lexus responded
Hi Douglas, thank you for your kind words about Richard! We're glad to hear that he's provided nothing but stellar service. We appreciate your recommendation and look forward to serving you again in the future.
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
I'm fortunate that my car is only 3 years old, and I
bought it new at Earnhardt Lexus. My schedule service appointments have all been easy to schedule, I've been satisfied with the work and results, an
bought it new at Earnhardt Lexus. My schedule service appointments have all been easy to schedule, I've been satisfied with the work and results, and I'm treated respectfully every time. One time, I got a call from my service advisor that they were almost out of loaner cars, and I let him know I was on my way. Since I was only going to drive the loaner to work, I told him it was okay if someone was able to just take me to work. He over delivered, and I was provided a Lyft (or Uber) to/from work. My most recent trip was was flawless, too. Dropping off my car took all of 5-7 minutes, and I was on my car with a loaner. Two hours later, I get a call from Richard that my car is finished. I have nothing but praise for Earnhardt Lexus.
S. Flowers
Phoenix
More
by Stan
Service Price Transparency
Sep 25, 2023 -
Earnhardt Lexus responded
Thank you for being a valued member of the family, Stan. It's our pleasure to deliver quality service and we look forward to continuing to do so!
Regards,
Bull Earnhardt
Owner
bull.earnhardt@earnhardt.com
Great experience with the service department!
Prompt service and a thorough explanation of any findings related to my vehicle.
Prompt service and a thorough explanation of any findings related to my vehicle.
More
by Shaun B
Service Price Transparency
Aug 01, 2023 -
Earnhardt Lexus responded
Hi Shaun! Thank you for choosing us. Our team works hard to ensure quality service and we're thrilled we delivered. We hope your Lexus is running like new.
Regards,
Bull Earnhardt
Owner
bull.earnhardt@earnhardt.com