Lily Bandea | Page 7

The service department provided great service, and I also had a positive experience with the sales department. However, my experience with the finance department was very disappointing. Despite receiving an had a positive experience with the sales department. However, my experience with the finance department was very disappointing. Despite receiving an amazing deal from Torrance Nissan, my experience was almost ruined by Lily Bandea. She had a negative attitude and seemed to struggle with basic computer tasks, which resulted in a significant waste of time for me. Instead of efficiently printing the necessary paperwork, she repeatedly called people over the phone for assistance and tried multiple printers before finally resorting to using a computer directly connected to a printer. This prolonged my wait, as there were three people ahead of me, and I ended up staying at the dealership from 10 am until almost 9 pm, despite being ready to make my purchase at 1 pm. It was frustrating to encounter a situation where there were plenty of staff available to sell and service cars, but only one person handling the finance department with a terrible attitude. More

by KILLERGORILLA2002 Verified Customer Verified Customer

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Neysan of Nissan in Torrance and his Staff exceeded my expectations when they helped me out with my purchase of a 2023 Honda CRV EXL AWD on August 18, 2024! I honestly never expected that this deal would expectations when they helped me out with my purchase of a 2023 Honda CRV EXL AWD on August 18, 2024! I honestly never expected that this deal would work out, and I thought I would drive away without a new car. But Neysan and his Staff were determined and made this new car for me possible for me as a First Time Far Buyer. Thank you all! More

by VIOLINE1 Verified Customer Verified Customer

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Nissan of Torrance sales represenrative and team had great customer service. They were accomodating and efficient. great customer service. They were accomodating and efficient. More

by Kay Verified Customer Verified Customer

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I’ve never meet such a hard workeing man than Richard Burn great representative he’s very calm and very patient with customers I never walk away unhappy because the performance maintenance is the best. Burn great representative he’s very calm and very patient with customers I never walk away unhappy because the performance maintenance is the best. Thank You Mr. Burn for having such great confidence to keep us customers satisfied. Your a excellent team player for Nissan Sheila D appreciate you More

by sheiladouglas18 Verified Customer Verified Customer

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Some of the service advisors are not courteous. They pick and choose who to help instead of who is next in line. They pick and choose who to help instead of who is next in line. More

by JDMARTI120 Verified Customer Verified Customer

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I get too many texts and emails, to either fill out a review or trade in my car, right after I traded in my car. review or trade in my car, right after I traded in my car. More

by JEFFREYMCCALLISTER Verified Customer Verified Customer

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Jose was very helpful he listened to me and gave me what I asked for I will send my friend and family to him thank you Jose for helping me get in my 2024 rogue I asked for I will send my friend and family to him thank you Jose for helping me get in my 2024 rogue More

by CLEOARLIE Verified Customer Verified Customer

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My service rep was very good, explained clearly to me what the service would include very polite, and easy to understand. what the service would include very polite, and easy to understand. More

by TARZANADAVE Verified Customer Verified Customer

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They have a dedicated staff in both sales and maintenance. Go out of their way to make it right maintenance. Go out of their way to make it right More

by DAMIANCHAMBERLIN79 Verified Customer Verified Customer

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Great team assisted with the purchase of my new vehicle. Thanks to Jesus, Mandez, and Lily. Thanks to Jesus, Mandez, and Lily. More

by LU Verified Customer Verified Customer

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