Lily Bandea | Page 6

Nissan of Torrance responded

Hello, thank you for the excellent feedback. At Nissan of Torrance you are a VIP. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello, we sincerely apologize for the inconvenience of having to wait to get into finance after your deal was made. We understand that your time is invaluable, and we appreciate your patience. Our goal is to provide excellent customer service, and we regret that we fell short. We have addressed this issue with our team to ensure that future customers don't experience similar delays. We are glad to hear that everything else about your visit went great. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello Niki, we sincerely apologize for the inconvenience you faced while waiting to get into finance after your deal was made. We understand that your time is valuable, and we appreciate your patience during this process. Our goal is to ensure that every aspect of your visit meets your expectations, and we regret that we fell short in this instance. We are continuously striving to enhance our customer service; we have addressed this issue with our team to ensure that future customers don't experience similar delays. We are glad to hear that everything else about your visit was satisfactory. Thank you again for your feedback, and we hope to serve you better in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello Rieko, thank you to you and your family for choosing Nissan of Torrance as your preferred Nissan Dealer. It is experiences like yours that keep our team motivated and ensuring we provide high quality service. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Congratulations on your brand-new Nissan ARIYA and welcome to the Nissan of Torrance family. We are happy to hear that our team provided you with hassle-free buying experience. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello Baltazar, we are so pleased you enjoyed your visit to Nissan of Torrance! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello, congratulations on your new vehicle! We are happy to have provided an excellent experience and glad to have met your vehicle expectations. Thank you for choosing Nissan of Torrance. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello Mayra, thank you for choosing Nissan of Torrance to assist you with your vehicle purchase. We appreciate you taking the time to leave us this excellent feedback and are happy to have you as part of the family. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello, we are truly sorry for the inconvenience caused by the issue with your color of preference not being available. Perhaps at some point we did have it and sold it as you made your way to our store. Once again, we apologize for the inconvenience caused by this. If there is any way I can assist in turning your experience around, please contact me at 310-536-4000 x2249. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello Leslie, we're glad to hear we delivered such a great experience. Your satisfaction is always our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.' Kind Regards, Elizabeth Reyes Customer Relations Manager