Lilo Aho
Lilo Aho at Mercedes-Benz of Sudbury

Lilo Aho

Service Consultant

Mercedes-Benz of Sudbury

253 North Main St
Natick, MA 01760

5.0
7 Reviews
5.0

7 Reviews

Write a Review

7 Reviews of Lilo Aho

October 23, 2024

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Employee Rating

Lilo was very helpful and made the whole experience easy in servicing my car. I would take my car anywhere else and want to deal with anyone else. The technician did a fantastic job and you can see that the More

by Prisciladias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Mercedes-Benz of Sudbury responded

We're delighted to hear that Lilo and our team at Mercedes-Benz of Sudbury made your service experience seamless. It's wonderful knowing the technician provided top-notch care for your vehicle. Thank you for choosing us!

October 13, 2024

Dealership Rating
Employee Rating

I received the most comprehensive and relatable review of my Mercedes EQS, Jonny Pham takes his time, has unbelievable patience (needed it for me because this was all new!) and took extra time to take care o More

by Diane G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2024

Mercedes-Benz of Sudbury responded

Diane, we're delighted to hear that Jonny and Sharon exceeded your expectations at Mercedes-Benz of Sudbury! It's wonderful knowing they took such great care in assisting you with your EQS. Thank you for sharing this fantastic feedback and please don't hesitate to reach out if there's anything else we can do for you!

June 22, 2024

Dealership Rating
Employee Rating

Buen servicio buen trato hacia las personas son los mejores sin duda exelente personal gracias More

by d.lind787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Aguasvivas

Jun 24, 2024

Mercedes-Benz of Sudbury responded

¡Gracias por la excelente reseña! ¡Esperamos verte de nuevo la próxima vez! - Mercedes-Benz of Natick

May 11, 2024

Dealership Rating
Employee Rating

Frederick Romsey is an excellent service advisor. I am extremely happy with his efforts to emergently have my car fixed. He kept me updated and I was pleasantly surprised to have gotten my car back More

by Ndegwamd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Romsey

May 13, 2024

Mercedes-Benz of Sudbury responded

Ndegwamd, it's great to know that Frederick provided you with such excellent service at Mercedes-Benz of Natick. We're glad your car is back on the road and running smoothly!

May 10, 2024

Dealership Rating
Employee Rating

I had a very good experience! They are extremely proactive. made it very convenient and easy to go in for service. More

by cmelicio40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Breidegam

May 10, 2024

Mercedes-Benz of Sudbury responded

We're glad to know that you had a great experience with us at Mercedes-Benz of Natick! Our team always aims to make the service process as convenient and easy as possible. Thanks for your positive feedback!

May 01, 2024

Dealership Rating
Employee Rating

Fast, courteous service Very helpful, informative customer service agent Very pleased with expeditious service and advice More

by YA1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Mercedes-Benz of Sudbury responded

We're glad to know you found our service at Mercedes-Benz of Natick fast and courteous. We always aim for a helpful and informative experience, so it's great to see we hit the mark with you!

April 20, 2024

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Employee Rating

Outstanding service. Every associate helpful professional and provided great service. Could not be happier and more satisfied with the service More

by Haresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Romsey, Sharon Tyler, Kolls Oloko , Nick Scherer, Sarah Prince in sales department

Apr 22, 2024

Mercedes-Benz of Sudbury responded

Haresh, we're delighted to know you had an outstanding experience at Mercedes-Benz of Natick. Thanks for sharing your satisfaction with our service!

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