Lilly T | Page 2

O'Steen Acura of Athens responded

Thank you for taking the time to share your feedback. We're thrilled to hear that Lilly, Dee, and Nick provided you with such a positive experience and were helpful throughout your visit. We truly appreciate your recommendation and will be sure to recognize them for their outstanding service. We are also sorry to hear that your experience in finance did not meet your expectations. We strive to ensure every customer feels informed, comfortable, and respected throughout the entire process. Your comments regarding the warranty presentation and communication are important to us, and we will share your feedback with our management team for review. Thank you again for your business and for providing us with valuable insight. We appreciate the opportunity to improve and hope to serve you again in the future.-AS

O'Steen Acura of Athens responded

Thank you so much for the kind words! 🌟 Congratulations on getting your dream car—that’s always such an exciting moment! We’re thrilled to hear that your experience was smooth and easy from start to finish. We’ll be sure to pass along your shoutout to Lily—she truly goes above and beyond for her customers! 🚗💙 Enjoy every mile in your new ride, and thank you for choosing O'Steen Volvo & Acura of Athens!-AS