Liberty Proulx | Page 4

Third Vehicle in Two Years How many car buyers take the time to review and praise a dealership? Not many but this one is worth it. As long time Subaru buyers (we are on our 8t How many car buyers take the time to review and praise a dealership? Not many but this one is worth it. As long time Subaru buyers (we are on our 8th Subaru over more than 20 years), when we moved down here we stumbled into Subaru of Kennesaw by sheer luck and luck it was. In the last two years we have purchased three vehicles from the dealership and have met with nothing but pleasant and friendly relationships even when negotiating a price. Our primary dealings have been with Ralph Kurland who has been a knowledgeable and easy to work with salesman but we have also dealt with with Service Manager Todd Estes and his assistant Liberty Proulx who have come through in going above and beyond in resolving a few issues. Johnny Poole has shown real interest in making sure his customers are satisfied. Overall, the place is great and I would strongly recommend it without reservation. More

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Staff was courteous and considerate I made an appointment, and brought my car in. The staff was ready to work on my vehicle and they had it ready when they said they would. The dealers I made an appointment, and brought my car in. The staff was ready to work on my vehicle and they had it ready when they said they would. The dealership has done a good job of keeping a record of the work done on my vehicle and when it was done. Overall, I am pleased with the service department of this dealership. Only one small complaint. For oil changes I had become accustomed to making an appointment. Then I was told that this was no longer necessary; just bring the car in. Fortunately, my wife had me call before coming; it was good thing she did. Now appointments are required. More

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Just Like Family This is my second Subaru from Subaru of Kennesaw. It is like having a car dealer in the family. They know me, my wife and always treat us like we are This is my second Subaru from Subaru of Kennesaw. It is like having a car dealer in the family. They know me, my wife and always treat us like we are part of the family. For some of us they treat us better than our own families treated us. More

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Great serve! We have three Subarus we've bought from Subaru of Kennesaw, two new, one used. We also take our cars in for service to SOK. Our collective experience We have three Subarus we've bought from Subaru of Kennesaw, two new, one used. We also take our cars in for service to SOK. Our collective experience of both the sales and service departments has been excellent. Highly recommended. More

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Above and Beyond Service The service department goes above and beyond to provide the customer with excellent service at a reasonable price. We were made aware of the status of The service department goes above and beyond to provide the customer with excellent service at a reasonable price. We were made aware of the status of our required service, given an estimated time requirement and total cost up front. No hidden cost or unnecessary wait time. More

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Great experience This was my first time being in a Subaru dealership. I never considered a Suberu before, but after looking at the Outback and talking to Ralph, I boug This was my first time being in a Subaru dealership. I never considered a Suberu before, but after looking at the Outback and talking to Ralph, I bought the Outback Touring model. Ralph was very knowledgeable and his low pressure approach to sales and his witty personality sold me. The finance guy Joseph was a great guy, a fellow veteran and I was pleased with his job skill. After the purchase I met Liberty the service manager who impressed me with his honesty and knowledge of the Subaru. Thanks guys for a job well done. Your employees are what I call, Good Guys. More

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Third purchase from SOK and excellent experience We thought we wanted a used 2015 Outback, SOK didn't have what we wanted in stock so we traveled out to (another dealer) to look at their cars, big mi We thought we wanted a used 2015 Outback, SOK didn't have what we wanted in stock so we traveled out to (another dealer) to look at their cars, big mistake. Like jumping in a way back machine, typical sales stuff, began w/ making me sit in back while the sales gal sat in front w/ my wife driving, when we wanted things fixed on the 2015, she couldn't imagine how since the repair was another department (????). Kept us there for four hours, horrible. My wife was sick from the moment we left until we canceled the deal to buy their 2015 outback. Called Louis at SOK, he gave us a price over the phone on a new 2017, much better deal than buying used for us. We visited that day, picked out the car, bought it the next day. Like dealing with Adults vs. Children in the sales department between the two dealerships. This is our third car from Subaru of Kennesaw, a 2013 Legacy for myself, a 2010 Forester for our son and 2017 Outback for the wife. They (Subaru of Kennesaw) made it easy to buy, worked w/ us, got us in and out in a timely fashion, most excellent. Highly recommended. More

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Tire Replacement I've always had the belief that it was a bad idea to get major work done at a dealer because they are known for higher costs in general. However, the I've always had the belief that it was a bad idea to get major work done at a dealer because they are known for higher costs in general. However, the service provided at Kennesaw Subaru is top notch and the service team seems to really care genuinely about your car. I would highly recommend their services and plan to use them again for future replace and/or repair work. More

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Great service. Tire center really helpful with replacement Love my 2015 Outback 3.6 . Kennesaw Subaru has recently gone thru a construction update to the property ( not an easy task ). Even with all the updat Love my 2015 Outback 3.6 . Kennesaw Subaru has recently gone thru a construction update to the property ( not an easy task ). Even with all the updating of the faculty, my car service was done in a professional manner. I give special thumbs up to Matt in the Tire Center. He really helped in getting me the right replacement tires and a great price. Will be a regular customer at Kennsaw Subaru !!!!!! More

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Friendly & Professional people who know what they're doing My Subaru Outback is a year old and I like to have my oil & filter changed more often than is recommended. This time I needed to also have the Electro My Subaru Outback is a year old and I like to have my oil & filter changed more often than is recommended. This time I needed to also have the Electronic Parking Brake reprogrammed. When making the appointment I asked the service person to estimate how long the scheduled service would take and he indicated that it would be about 1 hr & 30 min. While I doubt if they are so good as to get it right every time, they got it right within one minute this time! More importantly, the people at Subaru Kennesaw are focused and dedicated on doing the work right. I have taken my Subaru there twice and look forward to future visits. You must have your auto serviced so why not do it where they treat you right and do the job right. It's a good feeling to know you're getting your car serviced by the best around. Thanks, Ray More

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