Lewis Singleterry | Page 18

Do not recommend this dealership. No customer service. Both of our new vehicles have had major issues and they refuse to help. I can’t even rate it one star!! No customer service. Both of our new vehicles have had major issues and they refuse to help. I can’t even rate it one star!! More

by cathydroldan Verified Customer Verified Customer

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These guys, but ESPECIALLY "Lewis" and "Richard" (though they definitely lied about names so I don't know if that's who I actually worked with) are stereotypical used car salesmen, in every single highly de they definitely lied about names so I don't know if that's who I actually worked with) are stereotypical used car salesmen, in every single highly derogatory sense of the term you can use. Somehow managed to make a sub-3K car cost over 4.5K BEFORE OPTIONS. Kept lying to our faces, and making things up that were easily proved untrue. Bait and switched us all the way to the end. xxxxty computer equipment from 2003 does not help your credibility either. And when we informed them how rapidly they were burning though their ability for us to believe a word they said, they DOUBLED DOWN. Threats about "being sorry" when "you'll never find a better deal" were one of the last straws, especially since we already had a better price found at a different location, which we've now already successfully followed up on. Avoid these fraudsters at all costs, unless you're looking for a seminar on how to completely erode customer trust! More

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My entire experience was professional and accommodating from start to finish. Kathleen, the Service Advisor was very informative and extremely considerate and while also making my necessary repair in a tim from start to finish. Kathleen, the Service Advisor was very informative and extremely considerate and while also making my necessary repair in a timely manner. Fernando Fierro, the Service Manager, also made sure that all was going well and continued to follow up with me and the technicians who advised him of my car issues along the way. I am very pleased with Quality Chevrolet’s performance and service department’s staff! I will be back. More

by mediawonderland Verified Customer Verified Customer

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Good experience, professional staff, and awesome service. Would recommend for anyone interested in buying a car. Would recommend for anyone interested in buying a car. More

by michael.ingley Verified Customer Verified Customer

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Good experience and prompt service Lewis was very professional and answered all the questions I had professional and answered all the questions I had More

by craig81 Verified Customer Verified Customer

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Thanks for helping us easily return the rental car! ! It made the logistics a breeze. ! It made the logistics a breeze. More

by JS6 Verified Customer Verified Customer

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Great team. Brock was the real reason I came in. He stayed late one evening giving me some real input into my purchasing decision making process. Lew was great t Brock was the real reason I came in. He stayed late one evening giving me some real input into my purchasing decision making process. Lew was great to work with in the transaction and I feel like I could recommend friends and family to follow in my footsteps. More

by SOUTHCALIDAVE Verified Customer Verified Customer

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Everyone was really helpful and professional. Lewis was very friendly and did a great job answering all of our questions. It took a while, which is always something I don't prepare for. My onl Lewis was very friendly and did a great job answering all of our questions. It took a while, which is always something I don't prepare for. My only suggestion would be to have snacks or food on hand when we're finally going through the sales process. That's not a knock on Lewis or the team, just something that would make it an even better experience. More

by earnestbj Verified Customer Verified Customer

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Had a great experience at the dealership, Alan also helped us out. They did not pressure us at all and felt very good about our decision. My only complaint is that Alan’s handshake could use some work. helped us out. They did not pressure us at all and felt very good about our decision. My only complaint is that Alan’s handshake could use some work. More

by tylerlawler Verified Customer Verified Customer

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Lewis was very easy to talk and very helpful. Everyone was very good to work with, thank you Everyone was very good to work with, thank you More

by stdmh Verified Customer Verified Customer

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