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Leslie Fuentes
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Leslie Fuentes
Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
10 Reviews
10 Reviews
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10 Reviews of Leslie Fuentes
March 29, 2025
This is the second bad experience I’ve had taking my truck in for service. Simple oil change along with the engine oil filter and cabin filter. When I picked up the truck it was making a loud humming no truck in for service. Simple oil change along with the engine oil filter and cabin filter. When I picked up the truck it was making a loud humming noise. I went back in to let them know, they took the truck back, said it was fixed. Then when I went to leave, the sound was still there. Took it back in again. Same thing, they said it was fixed. It wasn’t. Took it back in a third time, finally they blew out the fan by the cabin filter and the problem was fixed. The passenger side had a bunch of leaves (which was causing the noise) left on the floor and the old cabin filter was left as well. More
by ARIESPIC
Verified CustomerOther Employees Tagged: Julie Escobar
March 17, 2025
Service department terrible customer service very bad experience I do not recommend it, they are not professionals experience I do not recommend it, they are not professionals More
by Erwynsanchez22
Other Employees Tagged: Dino Picanzo
March 10, 2025
As always my visits to the service center have been pleasant. I would normally be frustrated with such frequent visits but service advisor Leslie Fuentes makes up for it with her professionalism, great pleasant. I would normally be frustrated with such frequent visits but service advisor Leslie Fuentes makes up for it with her professionalism, great attitude, and courteous service. More
by NO4114U
March 04, 2025
I was very satisfied with the customer service but mechanical side of the business not so much. It seems like they were guessing , just replacing parts to see what would fix the problem, i took my tru mechanical side of the business not so much. It seems like they were guessing , just replacing parts to see what would fix the problem, i took my truck in thinking that a shop of this caliber would be able to diagnose the exact problem. I knew the problem was one of the parts they changed but I did not want to change parts I did not need to on my own , well ended up changing parts it didn’t need anyway. Next time I will take my truck somewhere else or just change part myself until I fix the problem . Costumer service was great, friendly,very helpful and kept me informed. More
by YURIPAZ64
February 27, 2025
ALWAYS wonder and fair. Great experience and environment. Many helpful and knowledgeable staff members. This is a go to place. Great experience and environment. Many helpful and knowledgeable staff members. This is a go to place. More
by LANCEGREENE28
Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Jackie Klosky, Avo Injian, Javier Juarez, Julie Escobar, Juan Fletes, Joe Lopez
