Leigh-Anne DeFelice

Kayla always takes care of me and keeps me updated about what is going on with my car. what is going on with my car. More

by LLNURSE94 Verified Customer Verified Customer

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This was one of the worst car leasing experiences I've ever had. First, we were given a car that had a dent in it that we did not discover until we got the car home. When we returned to the dealership to ever had. First, we were given a car that had a dent in it that we did not discover until we got the car home. When we returned to the dealership to get it fixed we were informed that they were aware of the dent and should not have sold us the vehicle. A replacement vehicle was found. We returned to the dealership to pick up the new vehicle and complete the paperwork. After returning home (the dealership is about a 20 - 25 minute drive) we were told there was an error in the paperwork and we would need to resign the paperwork. They agreed to meet us at a convenient location so we would not have to drive back to the dealership. Today, I received a call from the finance company stating that we are overdue for our car payment. We have had this vehicle less than a month and made the first payment when we leased on May 31. Our payment is not due until July 1. So, something happened to the payment we made when we leased the vehicle. I have never had this many issues buying or leasing a vehicle. We have leased Nissans for our last 3 vehicles but thought we would try Kia based on the good warranty. We think we made a mistake. A good warranty does not make up for the inconvenience and aggravation that we have experienced in the short time we have been working with Kia. Leigh-Ann was very helpful when we were deciding on a vehicle and we realize that none of this is her fault. She was the one good thing about this experience. More

by rtorma_135 Verified Customer Verified Customer

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I have bought all my cars from them over the last fifteen years . So five cars total . years . So five cars total . More

by christinakapelonis76 Verified Customer Verified Customer

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I have gotten all of my cars from this dealership . Five cars over the last fifteen years ! Five cars over the last fifteen years ! More

by christinakapelonis76 Verified Customer Verified Customer

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I honestly didn't want another carnival, my first one had some things that never worked right in it (phone never synced when getting into the vehicle, some of the buttons never illuminated) but because I ado some things that never worked right in it (phone never synced when getting into the vehicle, some of the buttons never illuminated) but because I adore working with Leigh-Anne I gave this new one another shot and it seems like they have worked out some of the kinks from the original model year. Thanks Leigh-Anne! I will be back to see you when the kids drive next! More

by cbittner1871 Verified Customer Verified Customer

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Leigh Anne made the experience the best one ever! Her professionalism and personal care were so appreciated. As a female, I was going to ask for a female agent and was glad that I coincidentally had Her professionalism and personal care were so appreciated. As a female, I was going to ask for a female agent and was glad that I coincidentally had her. She listened to what my concerns were and was very relatable. Would recommend her in a heartbeat and hope that if/when I, or my family need another vehicle she is available. More

by clbreisinger Verified Customer Verified Customer

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Leigh-Anne is amazing! ! I told her what I was looking for, she found it, and got me into my new suv within days! No high pressure sales, didn’t leave the dealership feeling ! I told her what I was looking for, she found it, and got me into my new suv within days! No high pressure sales, didn’t leave the dealership feeling like I needed a shower. Oh and she got me an even better rate than what I found online!!! She’s a miracle worker. 100% recommend her to everyone! More

by mlzaunick Verified Customer Verified Customer

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Treated me very well and have every bit of information that I needed while shopping for my vehicle. that I needed while shopping for my vehicle. More

by campbell7047 Verified Customer Verified Customer

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Quick and easy! Did exactly what I asked for and didn’t try to scam me. Did exactly what I asked for and didn’t try to scam me. More

by lloydsofwashington Verified Customer Verified Customer

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I love everything about the dealership. Sales. Always willing to work with you. Service. Once in always exceptional work done! Sales. Always willing to work with you. Service. Once in always exceptional work done! More

by IAMTHESAINT613 Verified Customer Verified Customer

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