Jim Watts
Jim Watts at South Hills Kia

Jim Watts

Service Manager

South Hills Kia

3644 Washington Rd
Canonsburg, PA 15317

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4.6
691 Reviews
4.6

691 Reviews

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691 Reviews of Jim Watts

June 09, 2026

Dealership Rating
Employee Rating

Scheduled an appointment with John for 9:00. Arrived promptly on time but needed to wait with everyone who showed up for nonscheduled appointments. Also, made repeated calls to John to follow up More

by Tucson review
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: John (service manager)

Jun 13, 2026

South Hills Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 08, 2026

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My sister and I were comfortable the minute we entered the dealership with the way we were welcomed. The salesperson Leigh-Anne explained her product and listened to what we wanted. We would not hesitat More

by Prtgal
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Recommend Dealer
Yes

Other Employees Tagged: Leigh-Anne DeFelice

Jun 08, 2026

South Hills Kia responded

It’s wonderful that you and your sister felt so comfortable from the moment you arrived. Leigh-Anne is glad her product knowledge and attentive listening helped you find what you needed. We look forward to welcoming you both back.

June 05, 2026

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Overall the buying experience at Kia was very straight-forward. Leigh-Anne, our salesperson, was VERY knowledgeable about the vehicle we were looking at, definitely more than any other salespers More

by aecitdir
Recommend Dealer
Yes

Other Employees Tagged: Leigh-Anne DeFelice

Jun 05, 2026

South Hills Kia responded

Thank you for the great feedback. We’re delighted that Leigh-Anne’s expertise helped streamline your Telluride purchase and that you’re enjoying its spacious design and advanced features. If you have any questions or need assistance down the road, feel free to reach out.

June 04, 2026

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Paperwork completed in timely manner Staff very courteous and kind New vehicle oriented with all devices More

by kevincamerson
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Recommend Dealer
Yes
Jun 04, 2026

South Hills Kia responded

Thank you for highlighting our timely paperwork process and courteous team. We’re glad Jim could guide you through your Telluride’s features and help orient you with its devices. If any questions come up as you enjoy your Kia, please let us know.

June 03, 2026

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Went well appointment started on time and was finished in a reasonable amount of time More

by ryan.yeckley
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Recommend Dealer
Yes
Jun 03, 2026

South Hills Kia responded

It’s wonderful to hear that your Kia Telluride service appointment started promptly and wrapped up efficiently. We look forward to assisting you at your next visit.

May 31, 2026

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great service, got my car in quick, did inspection, oil change, tire rotation, front brake pads and rotors and I was done in 2 hours. More

by jffstillwell
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Recommend Dealer
Yes
May 31, 2026

South Hills Kia responded

We’re pleased our team wrapped up the inspection, oil change, tire rotation and brake pads and rotor service on your Kia Seltos in just two hours. We appreciate you sharing your experience.

May 30, 2026

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The service was provided in a timely manner, and the staff was exceptionally accommodating. I highly recommend this dealership. More

by kelseyrdcde
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Recommend Dealer
Yes
May 30, 2026

South Hills Kia responded

We appreciate your recommendation and are glad Jim and our team provided quick, attentive service for your Kia. We look forward to helping you again whenever you need us.

May 29, 2026

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Employee Rating

Waiting room has no water, no working coffee maker. The service I thought I booked for wasn’t all the way completed and my oil sensor was not reset More

by brittany.upole
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Recommend Dealer
No
Jun 05, 2026

South Hills Kia responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 26, 2026

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Service was great. The staff were helpful and courteous. Will definitely schedule my next service here. More

by janravindran
Service Price Transparency
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Recommend Dealer
Yes
May 26, 2026

South Hills Kia responded

Hello, we’re glad our team provided helpful and courteous service for your Kia. Thank you for planning your next appointment. We look forward to assisting you again.

May 24, 2026

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My salesman last year was great and went I went to service they were great also! Also appreciasted the shuttle drivers both time! They were great too! More

by jimmard
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Doug Caesbar

May 24, 2026

South Hills Kia responded

We’re thrilled you enjoyed your sales experience last year and that our service team took great care of your Hyundai Tucson. It’s wonderful to hear the shuttle drivers made each visit hassle-free. Thank you for the five-star review!

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