Great service from Marco and Felix.
I always go to Toyota Richardson. Happy with my service.
I always go to Toyota Richardson. Happy with my service.
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by Pat
Service Price Transparency
Apr 28, 2025 -
Toyota of Richardson responded
Thank you for your kind words! We’re thrilled to hear that Marco and Felix provided great service and that you’re happy with your experience. We truly appreciate your loyalty and look forward to serving you again in the future!
Service agents was great!
Very honest and helpful!. Did not pressure for unnecessary service! Items!
Very honest and helpful!. Did not pressure for unnecessary service! Items!
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by sladue
Service Price Transparency
Apr 24, 2025 -
Toyota of Richardson responded
Thanks for the positive feedback! We're happy to hear our service team provided you with an honest and helpful experience. We always aim to offer the best care without any pressure. We look forward to seeing you again!
The sales and service departments at Toyota of Richardson
are first rate! Lee in service is one of the best I have worked with. When he takes my car in, I know it will be handled correctly.
are first rate! Lee in service is one of the best I have worked with. When he takes my car in, I know it will be handled correctly.
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by docjstrange
Service Price Transparency
Apr 22, 2025 -
Toyota of Richardson responded
Thank you for the wonderful feedback! We're so glad to hear that both our sales and service departments have made such a positive impression. It’s great to know that Lee in service has earned your trust—his dedication to providing excellent service truly stands out. We appreciate your continued loyalty and look forward to continuing to take care of all your vehicle needs!
The service department is great.
Very helpful and professional. They are very good at explaining everything associated with the service you have been given.
Very helpful and professional. They are very good at explaining everything associated with the service you have been given.
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by kdmm827
Service Price Transparency
Other Employees Tagged:
Brandon service manager
Apr 21, 2025 -
Toyota of Richardson responded
Thank you for taking the time to share your experience! We're so glad to hear that our service team was helpful, professional, and clear in walking you through the details of your visit. Providing thorough and transparent communication is something we truly value, and it's great to know it made a positive impact. We appreciate your support and look forward to serving you again!
ExtraordinaryService
today👏🏽👏🏽👏🏽👏🏽👏🏽🥰☀️☀️☀️🥰🥰🥰come see impeccable impeccable Work. Service was expedient size precise. My chair person was stupendous!!!!!
today👏🏽👏🏽👏🏽👏🏽👏🏽🥰☀️☀️☀️🥰🥰🥰come see impeccable impeccable Work. Service was expedient size precise. My chair person was stupendous!!!!!
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by bonniejackson1Bonnie
Service Price Transparency
Apr 21, 2025 -
Toyota of Richardson responded
Thank you for such an enthusiastic and uplifting review! We're absolutely thrilled to hear that your experience was filled with extraordinary service and impeccable care. It’s especially great to know that our team member left such a wonderful impression—we’ll be sure to share your kind words! We can’t wait to welcome you back again soon!
Consistent service.
Enjoy every employee I have worked with to date, but don’t want to type more words.
Enjoy every employee I have worked with to date, but don’t want to type more words.
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by jimmymatthews009
Service Price Transparency
Apr 21, 2025 -
Toyota of Richardson responded
Thank you for the kind words! We're so glad to hear that you've experienced consistent service and have enjoyed working with everyone on our team. Providing a reliable and positive experience is always our goal, and it means a lot to know we've met that standard with each of your visits. We truly appreciate your continued support!
There are great waiting areas and nice workers with a
special discount information that sent to take care of the customers. I love that. Thanks!
special discount information that sent to take care of the customers. I love that. Thanks!
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by hanhhuynh241265
Service Price Transparency
Apr 17, 2025 -
Toyota of Richardson responded
Thank you for your wonderful feedback! We're so glad to hear that you enjoyed our waiting areas and that our team made your experience even better with helpful customer care and special discounts. It's great to know that you felt well taken care of, and we truly appreciate your kind words. We look forward to serving you again soon!
Lee Schuster, as usual, was a pleasure to work with.
Always professional and makes me feel appreciated and valued.
Always professional and makes me feel appreciated and valued.
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by JEC59
Service Price Transparency
Apr 14, 2025 -
Toyota of Richardson responded
Thank you for taking the time to share your experience! We're so glad to hear that working with Lee Schuster continues to be a positive experience for you. His professionalism and genuine care for customers truly set the tone for the kind of service we strive to provide. It's wonderful to know that he makes you feel appreciated and valued during your visits—we’ll be sure to pass along your kind words to him.
Fast, friendly, helpful, easy access, reasonable,
punctual, timely delivery, good communication, good advice, good clarification what is necessary
punctual, timely delivery, good communication, good advice, good clarification what is necessary
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by ede vessey
Service Price Transparency
Apr 14, 2025 -
Toyota of Richardson responded
Thank you for such comprehensive and positive feedback! We're thrilled to hear that you experienced fast, friendly, and helpful service, along with easy access and reasonable pricing. We're also glad you appreciated our punctuality, timely delivery, good communication, and helpful advice. We strive to provide clear clarification on necessary services, and it's wonderful to know we achieved that for you. We appreciate you taking the time to share your experience!
Service advisor was very helpful explaining pricing and
delivered car earlier than promised. I have worked with Toyota of Richardson for approximately 25 years and have always been happy with the service
delivered car earlier than promised. I have worked with Toyota of Richardson for approximately 25 years and have always been happy with the service department.
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by Scope3204
Service Price Transparency
Apr 11, 2025 -
Toyota of Richardson responded
Thank you for being a loyal customer for the past 25 years! We're thrilled to hear that your recent visit met your expectations and that your service advisor took great care of you. Delivering your vehicle earlier than promised is always a win, and we’re glad we could make it happen. We truly appreciate your continued trust in our service team!