Lee Schuster
Lee Schuster at Toyota of Richardson
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Lee Schuster

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
589 Reviews
4.9

589 Reviews

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589 Reviews of Lee Schuster

April 26, 2025

Dealership Rating
Employee Rating

Great service from Marco and Felix. I always go to Toyota Richardson. Happy with my service. More

by Pat
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Toyota of Richardson responded

Thank you for your kind words! We’re thrilled to hear that Marco and Felix provided great service and that you’re happy with your experience. We truly appreciate your loyalty and look forward to serving you again in the future!

April 23, 2025

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Service agents was great! Very honest and helpful!. Did not pressure for unnecessary service! Items! More

by sladue
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Apr 24, 2025

Toyota of Richardson responded

Thanks for the positive feedback! We're happy to hear our service team provided you with an honest and helpful experience. We always aim to offer the best care without any pressure. We look forward to seeing you again!

April 19, 2025

Dealership Rating
Employee Rating

The sales and service departments at Toyota of Richardson are first rate! Lee in service is one of the best I have worked with. When he takes my car in, I know it will be handled correctly. More

by docjstrange
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2025

Toyota of Richardson responded

Thank you for the wonderful feedback! We're so glad to hear that both our sales and service departments have made such a positive impression. It’s great to know that Lee in service has earned your trust—his dedication to providing excellent service truly stands out. We appreciate your continued loyalty and look forward to continuing to take care of all your vehicle needs!

April 18, 2025

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The service department is great. Very helpful and professional. They are very good at explaining everything associated with the service you have been given. More

by kdmm827
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon service manager

Apr 21, 2025

Toyota of Richardson responded

Thank you for taking the time to share your experience! We're so glad to hear that our service team was helpful, professional, and clear in walking you through the details of your visit. Providing thorough and transparent communication is something we truly value, and it's great to know it made a positive impact. We appreciate your support and look forward to serving you again!

April 18, 2025

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ExtraordinaryService today👏🏽👏🏽👏🏽👏🏽👏🏽🥰☀️☀️☀️🥰🥰🥰come see impeccable impeccable Work. Service was expedient size precise. My chair person was stupendous!!!!! More

by bonniejackson1Bonnie
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2025

Toyota of Richardson responded

Thank you for such an enthusiastic and uplifting review! We're absolutely thrilled to hear that your experience was filled with extraordinary service and impeccable care. It’s especially great to know that our team member left such a wonderful impression—we’ll be sure to share your kind words! We can’t wait to welcome you back again soon!

April 17, 2025

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Consistent service. Enjoy every employee I have worked with to date, but don’t want to type more words. More

by jimmymatthews009
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2025

Toyota of Richardson responded

Thank you for the kind words! We're so glad to hear that you've experienced consistent service and have enjoyed working with everyone on our team. Providing a reliable and positive experience is always our goal, and it means a lot to know we've met that standard with each of your visits. We truly appreciate your continued support!

April 16, 2025

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There are great waiting areas and nice workers with a special discount information that sent to take care of the customers. I love that. Thanks! More

by hanhhuynh241265
Service Price Transparency
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Recommend Dealer
Yes
Apr 17, 2025

Toyota of Richardson responded

Thank you for your wonderful feedback! We're so glad to hear that you enjoyed our waiting areas and that our team made your experience even better with helpful customer care and special discounts. It's great to know that you felt well taken care of, and we truly appreciate your kind words. We look forward to serving you again soon!

April 11, 2025

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Lee Schuster, as usual, was a pleasure to work with. Always professional and makes me feel appreciated and valued. More

by JEC59
Service Price Transparency
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Recommend Dealer
Yes
Apr 14, 2025

Toyota of Richardson responded

Thank you for taking the time to share your experience! We're so glad to hear that working with Lee Schuster continues to be a positive experience for you. His professionalism and genuine care for customers truly set the tone for the kind of service we strive to provide. It's wonderful to know that he makes you feel appreciated and valued during your visits—we’ll be sure to pass along your kind words to him.

April 11, 2025

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Employee Rating

Fast, friendly, helpful, easy access, reasonable, punctual, timely delivery, good communication, good advice, good clarification what is necessary More

by ede vessey
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Toyota of Richardson responded

Thank you for such comprehensive and positive feedback! We're thrilled to hear that you experienced fast, friendly, and helpful service, along with easy access and reasonable pricing. We're also glad you appreciated our punctuality, timely delivery, good communication, and helpful advice. We strive to provide clear clarification on necessary services, and it's wonderful to know we achieved that for you. We appreciate you taking the time to share your experience!

April 10, 2025

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Employee Rating

Service advisor was very helpful explaining pricing and delivered car earlier than promised. I have worked with Toyota of Richardson for approximately 25 years and have always been happy with the service More

by Scope3204
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Toyota of Richardson responded

Thank you for being a loyal customer for the past 25 years! We're thrilled to hear that your recent visit met your expectations and that your service advisor took great care of you. Delivering your vehicle earlier than promised is always a win, and we’re glad we could make it happen. We truly appreciate your continued trust in our service team!

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