Lee Schuster
Lee Schuster at Toyota of Richardson
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Lee Schuster

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
527 Reviews
4.9

527 Reviews

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527 Reviews of Lee Schuster

January 02, 2025

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Employee Rating

Very rude black lady that works at the front desk. Rolls her eyes if you ask a question. They stole my tire caps too. More

by Sandhya Thomas
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Donald Maddran

January 02, 2025

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I had an amazing experience at Toyota of Richardson. The staff was incredibly professional, friendly, and attentive. They went above and beyond to ensure all my questions were answered and that I was co More

by mirasadur
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

December 31, 2024

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Employee Rating

Lee Shuster is an excellent service manager and has been my svc mgr for over 20 years. He has the experience and skill of knowing his customers and their needs and offers required solutions as well as optio More

by slickchick_texas
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Recommend Dealer
Yes

December 31, 2024

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Great service was very attended to my car needs Highly recommend Friendly and kind. Thanks More

by portillotanya123
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

December 28, 2024

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Toyota of Richardson is one of the best Dallas and metroplex. Everyone is very polite and people oriented. More

by Momann50
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Dec 30, 2024

Toyota of Richardson responded

We’re thrilled to hear that you had such a positive experience at Toyota of Richardson. Our team takes pride in providing excellent customer service, and we’re glad that our polite and people-oriented approach made an impact. We truly appreciate your feedback and look forward to serving you again in the future!

December 26, 2024

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They are reliable and very fast And they know what they are doing Good job More

by Akintunde
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

December 22, 2024

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Was able to schedule service same day without issues. Professional and courteous. Knowledgeable and easy to talk to More

by hao_n89
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran , Harris Nguyen

Dec 27, 2024

Toyota of Richardson responded

Thank you for the wonderful review! We're so glad to hear that you had a smooth experience scheduling your service and that our team was professional, courteous, and knowledgeable. We truly appreciate your feedback and look forward to assisting you again in the future!

December 21, 2024

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Employee Rating

Lee Schuster is a world class service advisor who works with world class techs and service advisors. I know my car is good hands when I bring it in to Toyota of Richardson! More

by docjstrange
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Boyd, Robert Bauer

Dec 23, 2024

Toyota of Richardson responded

Thank you for your fantastic review! We’re so glad to hear that Lee and our team have provided you with a world-class service experience. Knowing that you feel your car is in good hands when you bring it to our service department means a lot to us. Our team is dedicated to providing top-notch service and care, and we appreciate your recognition of their hard work. If you have any questions or need assistance in the future, please feel free to reach out. We look forward to seeing you again!

December 20, 2024

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I'm always treated fairly & quickly when I need assistance. There are a lot of knowledgeable & helpful techs & mechanics @ this dealers service department. More

by namasters
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Toyota of Richardson responded

Thank you for your fantastic feedback! We’re thrilled to hear that you consistently feel treated fairly and receive prompt assistance from our service department. Our team of knowledgeable techs and mechanics is dedicated to providing the best service possible, and it's great to know they have made a positive impression on you. If you need anything in the future or have further questions, please don’t hesitate to reach out. We look forward to serving you again!

December 18, 2024

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Employee Rating

The service sets the standard! It's because of this department that when I am ready to buy new car, I'll start here. More

by johnwcarlisle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex

Dec 20, 2024

Toyota of Richardson responded

Thank you for your fantastic feedback! We're thrilled to hear that you believe our service sets the standard. It’s our goal to provide exceptional experiences that keep our customers coming back, and we are honored that you’ll consider us when you’re ready to purchase your next car. Your support and trust in our team mean a lot to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to welcoming you back soon!

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