Lee Schuster

Toyota of Richardson responded

Thank you for the wonderful review! We're thrilled that Lee kept you updated throughout your visit and that our checkout staff was personable and helpful. Your recommendation means the world to us. Thank you for choosing Toyota of Richardson!

Toyota of Richardson responded

Thank you for choosing Toyota of Richardson for your service needs while traveling! We're glad our convenient freeway location made it easy for you to get the service you needed before continuing your journey. We appreciate your trust and are happy we could help get you safely back on the road.

Toyota of Richardson responded

Thank you for the positive feedback about our team! We appreciate your input about improving communication on service timing and will work to enhance this aspect of our customer experience.

Toyota of Richardson responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you felt well cared for during your visit. Your satisfaction with the exceptional service you received means everything to our team. We truly value your trust in us and look forward to continuing to provide you with the outstanding care you deserve in all your future visits.

Toyota of Richardson responded

We are delighted to hear about your wonderful experience with our team. It sounds like you received an exceptional welcome from our staff members who were ready to assist you right away. Having a trusted service advisor for over two decades speaks volumes about the quality of care and dedication we strive to provide. The consistent honesty and professionalism you've experienced over all these years reflects our commitment to building lasting relationships with our customers. Your loyalty and trust mean everything to us at Toyota of Richardson.

Toyota of Richardson responded

Thank you for sharing your wonderful experience with our service team. We're delighted to hear that our staff provided you with the professional and respectful care you deserved. It's particularly meaningful to know that we communicated clearly throughout your visit and completed everything as promised. Your recognition of our team's honesty and dedication to customer care truly brightens our day. We're grateful for your trust and appreciate you recommending our services to others who need dependable care for their vehicles.

Toyota of Richardson responded

We are ecstatic to hear about your wonderful experience with our service team! It's fantastic to know that you have someone you can rely on for all your automotive needs, from regular maintenance to addressing any concerns that arise. We take great pride in maintaining the highest standards of professionalism, and your recognition of this commitment means everything to us. Thank you for choosing Toyota of Richardson and for sharing your positive experience with others.

Toyota of Richardson responded

We are grateful for your positive feedback about our customer service team. We understand that extended wait times can be challenging, and we recognize this was likely due to the recall service you mentioned. Your patience during this process is truly appreciated, and we're pleased to hear that despite the longer wait, your overall experience was positive. Thank you for taking the time to share your thoughts with us.

Toyota of Richardson responded

Thank you for your wonderful feedback! We truly appreciate you recognizing how our team worked together effectively to provide you with quick service. We understand that managing a high volume of customers can be challenging, and we're pleased that despite the busy atmosphere with many clients arriving throughout the day, we were able to serve you efficiently. Your acknowledgment of our team's collaborative efforts means a great deal to us at Toyota of Richardson. We're committed to maintaining this level of service and teamwork for every customer who visits us.