Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel | Page 49

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
594 Reviews
4.9

594 Reviews

Write a Review

594 Reviews of Layne Ciminel

July 31, 2023

Dealership Rating
Employee Rating

Everyone is friendly. The dealership is clean. Car ready when promised. Editing room is comfortable More

by DEORIO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

July 31, 2023

Dealership Rating
Employee Rating

Layne was great. Helped me get a car to use while i was waiting for mine to be serviced. More

by STEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Spitzer Acura responded

Thank you so much for your kind words, Steve, and for taking the time to leave us this wonderful feedback!

July 29, 2023

Dealership Rating
Employee Rating

Great service, as always! Keith and Layne treat me like a remembered friend every time I go there! More

by CHANELKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , John Layman

Jul 31, 2023

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Keith and Layne were able to help, and we hope to see you again!

July 29, 2023

Dealership Rating
Employee Rating

Dealership is always clean. Customer service has been excellent. Folks are always pleasant and respectful. More

by SWFAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

July 29, 2023

Dealership Rating
Employee Rating

Always a pleasure to work with Layne at Spitzer. He goes above and beyond to meet customer needs. More

by Joe.manda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

July 28, 2023

Dealership Rating
Employee Rating

Layne even fixed the coffee pot. It is very important to have coffee while waiting. More

by HCARDELL4126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Layne and our team here at Spitzer Acura.

July 27, 2023

Dealership Rating
Employee Rating

I Drove 2 hours ,round trip,to find out all your computers were not working .Also you use a coffee pot from xxxx for customers that none of them could operate for a cup of coffee...even employees co More

by DANMAHER3475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 31, 2023

Spitzer Acura responded

We're sorry that you didn't have a completely satisfying visit, Dan. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 27, 2023

Dealership Rating
Employee Rating

Everyone was very friendly and service was fast. I appreciate the car wash, it's a nice touch. More

by brian.versmessen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , John Layman

Jul 28, 2023

Spitzer Acura responded

Thank you for the kind words for our service department, Brian! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 26, 2023

Dealership Rating
Employee Rating

Layne is a true professional and I have enjoyed working with him during my maintenance visits over the past 8 plus years! More

by 14CLIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Layne and the team were able to help, and we hope to see you again!

July 26, 2023

Dealership Rating
Employee Rating

I am new to Spitzer, but my first two service needs were finished on time and were handled professionally and correctly. So far so good! More

by JBSTIGER700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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