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Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel | Page 22

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
594 Reviews
4.9

594 Reviews

Write a Review

594 Reviews of Layne Ciminel

October 30, 2024

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Employee Rating

I regret buying a car from Spitzer. I feel and I've been told by everyone who's heard what happened that I got ripped off by Spitzer. And also, no lender car, even though I purchased a More

by gim1673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keith Knowlson

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Nov 02, 2024

Spitzer Acura responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 29, 2024

Dealership Rating
Employee Rating

Layne exemplifies great customer service, is knowledgeable and is one of the main reasons that I bring my vehicle to Spitzer. More

by LBURK11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

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Oct 29, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Layne was able to help, and we hope to see you again!

October 29, 2024

Dealership Rating
Employee Rating

No issues at all, great service, quick turnaround, fair price and they washed my car! More

by douglas.bishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2024

Spitzer Acura responded

Douglas, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

October 27, 2024

Dealership Rating
Employee Rating

I alway have a good experience at Spitzer Acura. Professional service team. I’ve never had a problem. More

by cwhitchens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

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Oct 27, 2024

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

October 25, 2024

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Employee Rating

Was getting the clearcoat installed follow up of a new purchase. No issues got a lender car thank you. More

by DANNIWEAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Spitzer Acura responded

DANNI WEAVER, Providing immaculate service is so important to us here at Spitzer Acura and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that there was no issued and they got you a lender car. We wish you safe travels until we meet again!

October 23, 2024

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Employee Rating

Very pleased, very friendly staff, very helpful, treated us very nice!!! Would Highly recommend Spitzer ! More

by DARLA624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2024

Spitzer Acura responded

Thank you for taking the time to share your feedback with us, Darla. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 21, 2024

Dealership Rating
Employee Rating

Spitzer Acura has always been top-notch on their service. They have a very accommodating staff and facility. More

by TALERICO61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

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Oct 21, 2024

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 19, 2024

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Employee Rating

Always friendly, proactive, and quality work, with concise explanations of all that is to be done. More

by DEBRASDESIGNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2024

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 16, 2024

Dealership Rating
Employee Rating

Jeremy was excellent to work with! He provided the. ultimate customer service. Thanks so much.!! More

by MARLANA.HENRY12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Benson, Ryan Capozoli, Dalton Bruni , Adam Drakulic, Matt Popovich, Albert in service 5 star

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Oct 16, 2024

Spitzer Acura responded

Thank you for your kind review! We are delighted that Jeremy provided you with the A+ service that you so much deserve. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

October 12, 2024

Dealership Rating
Employee Rating

Lynn was helped us each step of the way. She made it easy to trade in my old MDX for a new MDX. We appreciate her professionalism. More

by HERRMANN.MARY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson, Lynn Osborn

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Oct 13, 2024

Spitzer Acura responded

Thank you, Mary, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Acura are glad to have you as a customer.

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