We have been doing business with Spitzer Acura since the
day they opened their dealership. THEY ARE SIMPLY THE BEST !!!!!!!!
day they opened their dealership. THEY ARE SIMPLY THE BEST !!!!!!!!
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by BOUCHARD79
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2024 -
Spitzer Acura responded
Thank you for your positive review! We are honored by your continued business over the years, and we are thrilled that our team consistently provides you with top-notch service. Please drive safely, and do not hesitate to reach out to let us know how we may be of further service to you.
I recently had the pleasure of visiting Spitzer Acura for
a routine service appointment, and I must say, the experience exceeded my expectations. From the moment I arrived, I was greeted with professionalism
a routine service appointment, and I must say, the experience exceeded my expectations. From the moment I arrived, I was greeted with professionalism and courtesy, setting the tone for a positive visit.
Layne Ciminel, the service associate who assisted me, was exceptional. Layne was not only knowledgeable but also incredibly honest and transparent about the services my vehicle required. It's refreshing to work with someone who prioritizes customer trust and satisfaction.
The service was completed on time, as promised, which I greatly appreciated given my busy schedule. Layne kept me informed throughout the process, ensuring I understood what was being done and why. This level of communication and commitment to customer care is rare and truly commendable.
Overall, my experience at Spitzer Acura was outstanding, thanks in large part to Layne Ciminel's dedication and professionalism. I highly recommend their services to anyone in need of reliable and honest car maintenance. I will definitely be returning for future service needs!
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by Pross02
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2024 -
Spitzer Acura responded
Thank you for taking the time to leave us this amazing review! Your safety and satisfaction are our utmost priorities, and we are glad that Layne took exceptional care of you and kept you well informed throughout the process. It is an honor to have earned your kind recommendation. We look forward to continue serving you and your vehicle with our best care in your visits to come!
The sales and service staff at Spitzer are outstanding.
Jeremy in sales found the perfect deal for exactly what I was looking for and Layne in the service department always treats me like a VIP. The only s
Jeremy in sales found the perfect deal for exactly what I was looking for and Layne in the service department always treats me like a VIP. The only surprises I've had at Spitzer were good ones!
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by BILLBILLBRACK
Verified Customer
Verified Customer
Service Price Transparency
Nov 06, 2024 -
Spitzer Acura responded
Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!
Layne in service is great.
Very accommodating and always quick to return phone calls and keep customer informed.
Very accommodating and always quick to return phone calls and keep customer informed.
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by TDCIRONS
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2024 -
Spitzer Acura responded
Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!
I regret buying a car from Spitzer.
I feel and I've been told by everyone who's heard what happened that I got ripped off by Spitzer. And also, no lender car, even though I purchased a
I feel and I've been told by everyone who's heard what happened that I got ripped off by Spitzer. And also, no lender car, even though I purchased a pre-owned pre-certified car. Apparently one tire had a "hole" on the side wall, and they insisted that all 4 tires had to be replaced because it's a 4WD...
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by gim1673
Verified Customer
Verified Customer
Service Price Transparency
Nov 02, 2024 -
Spitzer Acura responded
Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Nov 02, 2024 -
Spitzer Acura responded
Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Layne exemplifies great customer service, is
knowledgeable and is one of the main reasons that I bring my vehicle to Spitzer.
knowledgeable and is one of the main reasons that I bring my vehicle to Spitzer.
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by LBURK11
Verified Customer
Verified Customer
Service Price Transparency
Oct 29, 2024 -
Spitzer Acura responded
Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Layne was able to help, and we hope to see you again!
No issues at all, great service, quick turnaround, fair
price and they washed my car!
price and they washed my car!
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by douglas.bishop
Verified Customer
Verified Customer
Service Price Transparency
Oct 29, 2024 -
Spitzer Acura responded
Douglas, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.
I alway have a good experience at Spitzer Acura.
Professional service team. I’ve never had a problem.
Professional service team. I’ve never had a problem.
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by cwhitchens
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2024 -
Spitzer Acura responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.
Was getting the clearcoat installed follow up of a new
purchase. No issues got a lender car thank you.
purchase. No issues got a lender car thank you.
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by DANNIWEAVER
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2024 -
Spitzer Acura responded
DANNI WEAVER,
Providing immaculate service is so important to us here at Spitzer Acura and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that there was no issued and they got you a lender car. We wish you safe travels until we meet again!
Very pleased, very friendly staff, very helpful, treated
us very nice!!! Would Highly recommend Spitzer !
us very nice!!! Would Highly recommend Spitzer !
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by DARLA624
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2024 -
Spitzer Acura responded
Thank you for taking the time to share your feedback with us, Darla. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.