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588 Reviews of Layne Ciminel
March 24, 2025
Very friendly and accommodating staff in sales and service. I’ve purchased 3 vehicles from this dealership and highly recommend! service. I’ve purchased 3 vehicles from this dealership and highly recommend! More
by Meghanmdean
Verified CustomerOther Employees Tagged: Keith Knowlson , Matt Popovich, Lynn Osborne
March 24, 2025
Our experience at Sprizter Acura has been very positive from the moment we bought our vehicle. The service department is courteous, timely, helpful and thorough. Thank you, Spritzer! from the moment we bought our vehicle. The service department is courteous, timely, helpful and thorough. Thank you, Spritzer! More
by acuraowner1
Other Employees Tagged: Keith Knowlson, Laura Colby , Andy Guillen, Matt Popovich
March 15, 2025
Good experience nice people. Wish the waiting area had some bottles of water. Was nice and clean though Wish the waiting area had some bottles of water. Was nice and clean though More
by JBUNDA23
Other Employees Tagged: Keith Knowlson
March 14, 2025
I never got a call that my car was ready for pickup as promised. I had to call the dealership. The existing car mat I had on the driver side was thrown away. It was from another vehicle that I owned and I promised. I had to call the dealership. The existing car mat I had on the driver side was thrown away. It was from another vehicle that I owned and I had to replace it. The loaner car was filthy dirty on the outside. My sales experience was wonderful but this service visit was extremely disappointing. Especially since this involved the $799 cost of the treatment I paid for when I bought the car and $400+ for the new all weather mats I paid for at pickup. I am new to this dealership and I'm hoping this is a one off situation. I was looking forward to having a long term relationship. This visit has me wondering if I made the right decision. More
by Tomahawk
March 13, 2025
Easy to make appointments, friendly staff, keeps you informed about issues with car while being serviced. informed about issues with car while being serviced. More
by JHAAS948
Other Employees Tagged: Keith Knowlson
March 13, 2025
We have been dealing with Spitzer Acura for 10 years and they have kept our MDX in tip top condition. Albert Malone was excellent with the explation of the warning alarm and what needed to be done to correc they have kept our MDX in tip top condition. Albert Malone was excellent with the explation of the warning alarm and what needed to be done to correct the alert. He said it didn't need to right away and told me what could happen if left alone. I told him I wanted fixed and he had my MDX ready first thing the followung morning. Was very happy with the whole process. More
by Kurt
Other Employees Tagged: Albert Malone
March 08, 2025
As a satisfied customer, I believe it is essential to acknowledge the efforts of your team members who go the extra mile to ensure customer satisfaction. Layne Criminal is a shining example of what excel acknowledge the efforts of your team members who go the extra mile to ensure customer satisfaction. Layne Criminal is a shining example of what excellent customer service entails, and I am confident that his contributions are invaluable to the Spitzer Acura Team. I look forward to continuing my business with Spitzer Acura and experiencing the exceptional customer service that sets you apart from the competition. Sincerely ... Quenton Northcraft More
by qnorth
