Marcus is sales was great to deal with.
Had a few issues witth the vehicle and Layla in service was very helpful in resolving the issues. Chelsea in sales also did a great job in resolving
Had a few issues witth the vehicle and Layla in service was very helpful in resolving the issues. Chelsea in sales also did a great job in resolving our problem. Thanks to all of them for being kind and helpful.
More
by Srmiller2
Nov 22, 2024 -
Toyota of Brookfield responded
Hi, we're so happy we were able to help you out! We hope you have a great day!
Great service and expediting waiting room was very
accomodating and stocked but very crowded the checkout lady also did not know how to interpret the bill😕
accomodating and stocked but very crowded the checkout lady also did not know how to interpret the bill😕
More
by barb.rozek
Service Price Transparency
Nov 07, 2024 -
Toyota of Brookfield responded
Hi, we appreciate you for bringing this to our attention. Your feedback is invaluable to us. Rest assured, we take your concerns seriously, and a management team member will contact you shortly to address the issues you've raised. Thank you for your patience and for allowing us to make things right.
Their snacks and drinks are A+ especially during
maintenance that takes longer to perform. SAs also keep you informed via text
maintenance that takes longer to perform. SAs also keep you informed via text
More
by Mike Coach
Service Price Transparency
Oct 05, 2024 -
Toyota of Brookfield responded
We're glad to hear our staff took such great care of you, Mike! We hope we can continue to be of service to you down the road!
All of my dealings with Brookfield Toyota have been
positive. The personnel have all been great. My recent dealings with Layla of the service department were great. Layla is friendly and efficient. She
positive. The personnel have all been great. My recent dealings with Layla of the service department were great. Layla is friendly and efficient. She kept me posted about my service and I was in and out in a very short time.
More
by bayerdonna68
Service Price Transparency
Sep 06, 2024 -
Toyota of Brookfield responded
Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.
Layla was helpful from start to finish.
Highly recommend people see her for care service!
Highly recommend people see her for care service!
More
by danielharford7
Service Price Transparency
Jun 15, 2024 -
Toyota of Brookfield responded
Hi, thank you for your support! We're happy we could help. Thanks again for the recommendation, and have an amazing day!
Layla Kemp was very knowledgeable about what was going on
with my vehicle. I was kept informed of the progress. She is very pleasant to work with!!
with my vehicle. I was kept informed of the progress. She is very pleasant to work with!!
More
by Kevin.karnuth
Service Price Transparency
Jun 15, 2024 -
Toyota of Brookfield responded
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please don't hesitate to reach out if there's anything additional we can do for you.
Layla is amazing!
! She completely understands any concern I bring to her, speaks to me in a way that’s easy to understand, incredibly friendly, and such a pleasure to
! She completely understands any concern I bring to her, speaks to me in a way that’s easy to understand, incredibly friendly, and such a pleasure to work with! Definitely see her for all of your service needs!
More
by Mike
Service Price Transparency
Mar 04, 2024 -
Toyota of Brookfield responded
Hi Mike, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Bri was very accommodating and helpful.
The dealership has a very wonderful waiting area. I am very happy with my experience.
The dealership has a very wonderful waiting area. I am very happy with my experience.
More
by ET
Service Price Transparency
Oct 22, 2023 -
Toyota of Brookfield responded
Hi, we are very happy to have provided you with such a positive experience! We want all our customers to feel this way when leaving our dealership!
First class in every aspect to include car maintenance,
personnel, clean and pleasant place to relax while waiting for completion of service I especially appreciated Layla who went over any expectation to
personnel, clean and pleasant place to relax while waiting for completion of service I especially appreciated Layla who went over any expectation to make sure I was satisfied. I’ll be back in time
More
by Jwoodrow1942
Service Price Transparency
Sep 09, 2023 -
Toyota of Brookfield responded
Hi, thank you for taking the time to let us know how we did. We're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. Your wonderful feedback and rating mean a lot to us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Always friendly, prompt, service.
I think massage chairs would be a nice touch! When I have my GS serviced at Lexus, they have two.
I think massage chairs would be a nice touch! When I have my GS serviced at Lexus, they have two.
More
by Dale Fischer
Service Price Transparency
Aug 23, 2023 -
Toyota of Brookfield responded
Hi Dale, we understand your time is valuable. Thank you for letting us know how your experience was. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.