Lavar Frederick

Jim Ellis Toyota of McDonough responded

Thank you for your positive review! We’re thrilled to hear that you had an excellent experience at Jim Ellis Toyota of McDonough and found our service, staff, and car-buying process to be top-notch. Your recommendation means a lot to us. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future! Take care!

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that all our service advisors have provided you with exceptional customer service. At Jim Ellis Toyota, we take pride in maintaining a clean and comfortable environment for our customers. We look forward to serving you again!

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that you love our team and feel like family at Jim Ellis Toyota. Providing a welcoming and friendly environment is important to us, and we appreciate your kind words. We look forward to continuing to serve you and making you feel at home with us!

Jim Ellis Toyota of McDonough responded

We always strive to provide top-quality service to every guest, and we are pleased to hear that you enjoyed your experience here at Jim Ellis Toyota! We are so glad to have Lavar as a member of our team, and we hope to be of service to you again in the future.

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us. We apologize for any inconvenience caused by the misunderstanding regarding the diagnostic fee. We appreciate your feedback and are glad to hear that you found a more affordable solution with your mechanic. Your satisfaction is important to us, and we will use your feedback to improve our service in the future. If there's anything else we can assist you with, please let us know.

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you can always count on us to take care of your needs. We apologize for the inconvenience regarding the test drive after the repair, but we're pleased that everything was resolved to your satisfaction in the end without hassle. Your satisfaction is important to us, and we appreciate your understanding. If there's anything else we can assist you with or if you have any further feedback, please let us know. We look forward to assisting you again and hope to see you for a new vehicle in the future!

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're delighted to hear that you had an excellent experience with our customer service and that your vehicle was serviced promptly. We look forward to working with you again in the future!

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're delighted to hear that Lavar consistently provides excellent and professional service. We'll make sure to pass along your appreciation to him. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with Lavar! We're pleased to hear that he made your service experience with us easier by being attentive and efficient. Customer satisfaction is our priority, and we'll be sure to pass along your kind words to him. If there's anything else we can assist you with, please let us know.

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback and recommendation! We're glad to hear that you enjoyed our service. If there are any specific areas where we can improve to earn a higher rating, please let us know. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!