Lavar Frederick
Lavar Frederick at Jim Ellis Toyota of McDonough
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Lavar Frederick

Assistant Service Manager

Jim Ellis Toyota of McDonough

144 Hwy 81 W
McDonough, GA 30253

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4.7
31 Reviews
4.7

31 Reviews

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31 Reviews of Lavar Frederick

July 27, 2024

Dealership Rating
Employee Rating

Jim Ellis Toyota of McDonough offers excellent service, knowledgeable staff, and a seamless car-buying experience. Highly recommended! More

by Michael
Recommend Dealer
Yes

Other Employees Tagged: Shanya Alexandra

Jul 30, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your positive review! We’re thrilled to hear that you had an excellent experience at Jim Ellis Toyota of McDonough and found our service, staff, and car-buying process to be top-notch. Your recommendation means a lot to us. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future! Take care!

July 22, 2024

Dealership Rating
Employee Rating

I was able to have my car serviced and receive a discount. I was told I can bring my vehicle in anytime to have a technician check my brakes. More

by tia501g
Recommend Dealer
Yes

Other Employees Tagged: Lavar Frederick

Jul 25, 2024

Jim Ellis Toyota of McDonough responded

Thank you so much for your wonderful 5-star review! We’re delighted to hear that Lavar was able to assist you with your car service and provide you with a discount. It’s great to know that you feel confident bringing your vehicle in anytime for brake checks. Your satisfaction is our top priority, and we’re glad to see that we met your expectations. If you have any other questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again!

July 13, 2024

Dealership Rating
Employee Rating

All of the Advisors I have come in contact with provide Exceptional customer service even to their service bar. Very clean and comfortable environment! More

by missyew294
Workmanship
Service Communication
Recommend Dealer
Yes
Jul 14, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that all our service advisors have provided you with exceptional customer service. At Jim Ellis Toyota, we take pride in maintaining a clean and comfortable environment for our customers. We look forward to serving you again!

June 15, 2024

Dealership Rating
Employee Rating

This dealership hire the best people. I love the team! They treat you like family at Jim Ellis Toyora of McDonough! More

by MASONANGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that you love our team and feel like family at Jim Ellis Toyota. Providing a welcoming and friendly environment is important to us, and we appreciate your kind words. We look forward to continuing to serve you and making you feel at home with us!

June 15, 2024

Dealership Rating
Employee Rating

Customer service is excellent when it come to Mr. Lavar. The coffee snack bar is nice. Overall Ellis toyota service department are wonderful. More

by LIZANDDONNY891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Jim Ellis Toyota of McDonough responded

We always strive to provide top-quality service to every guest, and we are pleased to hear that you enjoyed your experience here at Jim Ellis Toyota! We are so glad to have Lavar as a member of our team, and we hope to be of service to you again in the future.

June 14, 2024

Dealership Rating
Employee Rating

I was there for maintenance on my 01 Corolla. I was wanting the door xx for why water was getting in he said it would be $195.00 , because it's a diagnostic problem. I said diagnostic he said ye More

by 7'40780arelenedorris064
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Oscar Johnson

Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us. We apologize for any inconvenience caused by the misunderstanding regarding the diagnostic fee. We appreciate your feedback and are glad to hear that you found a more affordable solution with your mechanic. Your satisfaction is important to us, and we will use your feedback to improve our service in the future. If there's anything else we can assist you with, please let us know.

June 14, 2024

Dealership Rating
Employee Rating

I can always count on Jim Ellis to get me squared away. I look forward to buying a new vehicle from them one day. I just wish they test drove my car to see if the repair fixed the issue before giving it ba More

by teyler.mock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you can always count on us to take care of your needs. We apologize for the inconvenience regarding the test drive after the repair, but we're pleased that everything was resolved to your satisfaction in the end without hassle. Your satisfaction is important to us, and we appreciate your understanding. If there's anything else we can assist you with or if you have any further feedback, please let us know. We look forward to assisting you again and hope to see you for a new vehicle in the future!

June 14, 2024

Dealership Rating
Employee Rating

Awesome customer service, vehicle was done in a timely manner. Will work with service department again. More

by Lewis Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're delighted to hear that you had an excellent experience with our customer service and that your vehicle was serviced promptly. We look forward to working with you again in the future!

June 13, 2024

Dealership Rating
Employee Rating

Lavar always does an excellent job and he's very promp and professional. Thanks for everything man. More

by JayWheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're delighted to hear that Lavar consistently provides excellent and professional service. We'll make sure to pass along your appreciation to him. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 13, 2024

Dealership Rating
Employee Rating

Lavar made my two day service experience easier to deal with as he was very attentive to getting me out as soon as possible. More

by ajohnson1272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with Lavar! We're pleased to hear that he made your service experience with us easier by being attentive and efficient. Customer satisfaction is our priority, and we'll be sure to pass along your kind words to him. If there's anything else we can assist you with, please let us know.

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