Laurie Perkins

Where do I start. My wife spoke to Laurie multiple times, made an appointment and then when we came in she had no idea who my wife was and pawned us off on a newbie th My wife spoke to Laurie multiple times, made an appointment and then when we came in she had no idea who my wife was and pawned us off on a newbie that didn't know a car from a scooter. The young man was disrespectful to my wife and treated her like she was stupid even went as far as to tell her she didn't know anything about selling cars when she had already told him that she sold cars for a living before he was even born. Laurie did not relay our wishes to the man that handled the paperwork when we purchased 2 2025 Kia Souls and put the names backwards on the titles. When my wife told him the titles were wrong his response was "Your married what's yours is hers and what's hers is yours so does it really matter??? Wrong answer dude. Then the following day since he had now missed my wife off to the max ,we returned and were told to make up for the comment and the misunderstanding about the paperwork we would receive 3 months free Sirius xm radio for each vehicle, only to find out after the fact that the Kia Soul is not even compatible with Sirus XM when we confronted Laurie about the issue her response was well you can download it to your phone... Not what we were promised. Don't give me a compensation for your bad service and then tell me that I need to put an app on my phone to get the service... I will never do business with them again... More

by LAWRENCED1974 Verified Customer Verified Customer

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Laurie Perkins The sales person was really nice and very helpful. The Leesburg dealership was a great stop for us due to so many cars available to look at. helpful. The Leesburg dealership was a great stop for us due to so many cars available to look at. More

by rmbishop2012 Verified Customer Verified Customer

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The process was pretty easy from start to finish. Got the car we wanted at a fair price. Got the car we wanted at a fair price. More

by Nick@ouramp.com Verified Customer Verified Customer

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Service was completed on time and efficiently. A. J. Rivera did great and kept me informed throughout the process. A. J. Rivera did great and kept me informed throughout the process. More

by robertfrost56 Verified Customer Verified Customer

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Excelente servicio todos como equipo fueron excelentes y muy profesionales trabajando adecuadamente para que pudieras hacer mi sueño realidad muy profesionales trabajando adecuadamente para que pudieras hacer mi sueño realidad More

by Carmexita2 Verified Customer Verified Customer

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Ty was excellent! Very attentive explained everything thoroughly. Wait time was very precise. Thank you! Very attentive explained everything thoroughly. Wait time was very precise. Thank you! More

by SHENDI Verified Customer Verified Customer

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They did an amazing job selling me a new vehicle. They had a great discount on the vehicle I wanted. I can't thank the staff enough for outstanding customer service. They had a great discount on the vehicle I wanted. I can't thank the staff enough for outstanding customer service. More

by M.IRWIN80 Verified Customer Verified Customer

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They were kind and helpful very clean inside and have refreshment that you can enjoy refreshment that you can enjoy More

by JOYCEPRATT Verified Customer Verified Customer

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Tim was great, sorry for late response, I don't know what more to say to submit. Thanks. more to say to submit. Thanks. More

by COAPPS Verified Customer Verified Customer

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We were lied to at least on 3 separate occasions. We were not told important information about the car we purchased. There was misleading information on the Buyers Guide sticker posted on the windows We were not told important information about the car we purchased. There was misleading information on the Buyers Guide sticker posted on the windows. We were lied to about the extended warranty policy. Tried to set up a meeting with the GM and after 8 weeks still waiting. More

by papjoe704 Verified Customer Verified Customer

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