Lauren Pierce/ Snyder
Lauren Pierce/ Snyder at BMW of West Chester

Lauren Pierce/ Snyder | Page 18

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
4.9
193 Reviews

Working in automobile sales for 18+ years. Selling for BMW for 8 years. If you want your car shopping experience to be a good one, then come in and see me! I pride myself in putting people at ease and making your car shopping experience fun. I will listen to your needs and help you find the best fit for you and your family. Give me a call for your next new or preowned BMW. Look forward to hearing from you soon.

Dealership Experience

5 yrs, 5 mos

Industry Experience

18 yrs, 3 mos

Languages Spoken

English English

4.9

193 Reviews

Write a Review

193 Reviews of Lauren Pierce/ Snyder

December 31, 2021

Dealership Rating
Employee Rating

We really enjoyed working with Lauren. She was so transparent, respectful of our time, and knowledgeable. It was a pleasure working with her from the introduction to delivery of our new car. Thank y More

by Pb422
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Keenan, Paul Keenan

Dec 31, 2021

BMW of West Chester responded

Thank you for your wonderful compliments for the assistance delivered by Lauren on your recent purchase. We are delighted to hear you were so pleased. Best wishes for the New Year from all of us here at Otto's BMW!

December 29, 2021

Dealership Rating
Employee Rating

I had a poor experience buying a BMW. I made an appointment and my Salesperson was busy with a walk-in. I had to wait and an Assistant was provided for a test drive which was fine, but then I had t More

by rlg121
Recommend Dealer
No
Dec 29, 2021

BMW of West Chester responded

Thank you for taking the time to tell us about your recent visit to our showroom. We clearly fell short of your expectations, as well as our own standards for delivering excellent client experiences. In retrospect, we should have tasked another advisor to step in and provide you their undivided attention. Please accept our apology for not making your visit a productive one. We wish you all the best with your new Mercedes, and hope that in the future we may have another opportunity to earn your business. Kevin Mahoney Sales Manager, 610-399-4197

December 16, 2021

Dealership Rating
Employee Rating

I had an excellent experience buying my car from Otto’s and working with Lauren. We basically did the deal over the phone, and Lauren was fabulous. She is very professional and knowledgeable and pays atten More

by cbuchanan23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

BMW of West Chester responded

Thank you for your kind words for the assistance delivered by Lauren on your recent purchase. We are thrilled to hear she was able to accommodate your needs so efficiently and effectively. Many thanks from all of us here at Otto's BMW!

November 18, 2021

Dealership Rating
Employee Rating

Very pleased with my experience at Otto's for my purchase! Lauren was great to work with and made the process fast and easy! More

by kimberly6
Customer Service
Friendliness
Recommend Dealer
Yes
Nov 18, 2021

BMW of West Chester responded

Thank you for your kind words for the assistance provided by Lauren. Making it easy for you is always our goal here at Otto's BMW!

November 08, 2021

Dealership Rating
Employee Rating

Lauren help made the process so easy and was willing to go outside of her work schedule to show me the car and test drive it. I was out of town and was afraid the car would be gone and she helped me get ev More

by Braihl12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2021

BMW of West Chester responded

Thank you for your kind words for the service delivered by Lauren on your recent purchase. We are happy to she was able to assist you so effectively. Many thanks again for choosing Otto's BMW!

October 29, 2021

Dealership Rating
Employee Rating

Excellent job with the process. This was my second purchase from Otto's and they never fail to impress. I appreciate the patience as funding was completed. Lauren Snyder was excellent to work with. More

by kpettiford24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristina Acosta, Noel Montesano

Oct 29, 2021

BMW of West Chester responded

We are delighted to hear you enjoyed working with Lauren on your 2nd purchase from us. Thank you for being a loyal and valued member of the Otto's BMW family!

September 13, 2021

Dealership Rating
Employee Rating

My experience at Ottos was superior. Lauren Snyder made buying my dream car fun. Yes, I said it.. fun. She is extremely knowledgeable about the BMW brand. The entire process working with her was ssssooo ea More

by Thelma and Louise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2021

BMW of West Chester responded

Fantastic! Fun and easy is what buying a car should be! Enjoy your new dream car!

September 11, 2021

Dealership Rating
Employee Rating

Very knowledgeable and thorough. I went in unsure of what car to get and came out with the perfect fit thanks to Lauren! Highly recommend! More

by KKeller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2021

BMW of West Chester responded

We're so pleased to hear we were able help you find the BMW that suited you best. Many thanks for choosing Otto's!

September 05, 2021

Dealership Rating
Employee Rating

We had a great experience buying a BMW at Otto's. Lauren made everything run smoothly--extremely efficient and friendly from the initial test drive through to signing the paperwork and delivery. Highly reco More

by Michael M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2021

BMW of West Chester responded

It is truly gratifying to hear that Lauren delivered the smooth and efficient experience we always strive for. Many thanks from all of us here at Otto's BMW!

August 30, 2021

Dealership Rating
Employee Rating

Lauren and Noel were a pleasure to work with! Such an easy process and would recommend to anyone in the market for a new or used BMW! Will definitely be back in the future. More

by nickfuller18
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Noel Montesano

Aug 30, 2021

BMW of West Chester responded

We are delighted to hear Lauren and Noel delivered the easy experience we always strive for. Many thanks from all of us here at Otto's BMW!

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